Date & Time
Wednesday, June 19, 2019, 1:45 PM - 2:30 PM
Name
DEVELOPER SHOWCASE: Building an Administrator's Toolkit in Blackbaud CRM
Speakers
Daniel Bourg - World Wildlife Fund
Fernando Sotelo - World Wildlife Fund
Rich Muniz - Brightvine Solutions
Fernando Sotelo - World Wildlife Fund
Rich Muniz - Brightvine Solutions
Description
World Wildlife Fund® wanted to create a toolkit that provides a single point of administration rather than having to manage items desperately throughout the system on individual processes. The Administrative Toolkit provides a single point of entry to monitor jobs and performance metrics. It includes performance management dashboards that allow administrators to pinpoint long-running queries, long-running batch commit processes, user activity, and more. In addition, it allows tasks using Blackbaud CRM Interactions to be created for business process failures so that they can be managed by the assigned team member.
Location Name
Hotel Indigo Ballroom