DEVELOPER SHOWCASE: Blackbaud Data Warehouse Tables and QlikView Reporting Customization
Sophie Elefther - Boston College
By extending the out-of-box Blackbaud CRM Online Transaction Processing (OLTP) and Data Warehouse tables, we built custom reporting tables to standardize all of our outbound reporting data needs. These custom tables have simplified our reporting and are used for many of our integrations with third-party vendors like RNL, EverTrue, and Salesforce® Marketing Cloud. Lastly, using these custom Data Warehouse tables, we built a powerful yet simple and easy-to-use reporting tool (using Qlikview but embedded directly in the Blackbaud CRM application) for easy user access to create lists. This session will include a demonstration of the tool and how we planned and designed it.