Registration and General Conference Information

Onsite registration is located at Delta Lobby C (Level 2) in the Gaylord Opryland Resort and Convention Center.

Registration will be open during the following times:
Monday, October 14
8:00 a.m.-8:00 p.m.
Tuesday, October 15
8:00 a.m.-8:00 p.m.
Wednesday, October 16
7:00 a.m.-5:00 p.m.
Thursday, October 17
7:00 a.m.-12:00 p.m.
In efforts to remain environmentally conscious, we will not be providing printed program guides this year. You can find conference details on this site, or you can access real-time information in the conference mobile app one month prior to the event.
If you would like to print a schedule, you can do so here:
The attire throughout the duration of the conference is business casual. 
Ribbons are a great way to identify other conference attendees from similar organizations, product knowledge, and/or similar interests. Ribbons are located near the bbcon registration desk in Delta Lobby C (Level 2).
Due to privacy concerns, we do not share the attendee list with all attendees. We encourage you to use the mobile app to network with other conference attendees.

Join us for a party in YOUR honor on October 15 from 7:30-10:00 p.m. in Delta Ballroom at the Gaylord Opryland Convention Center! Dance and sing along with Sixwire, featuring special guest Phil Vassar. Fun fact: They also performed at the NFL draft! Plus, look out for dedicated areas for your market where you can network with old and new friends! 

If you are a registered attendee for the conference, your conference badge will serve as your ticket.

Join us for drinks and a Give Back Activity on Wednesday from 6:00-8:00 p.m. in the Innovation Showcase Expo (Ryman Hall C2). During this happy hour, we will support Second Harvest Food Bank's BackPack program, packing 1,200 bags that will contain easy-to-prepare food for at-risk children on weekends and school breaks when other resources are not available. This program serves more than 6,000 hungry children each week at 68 programs throughout Middle Tennessee. We are proud to partner with them to assist children in need.
If you are registered as an attendee for the conference, your conference badge will serve as your ticket.

Come see us at VIP registration located in Delta Lobby C (Level 2). Pricing for guest passes can be found on the conference pricing page.


PLEASE NOTE: Guest registration is meant for attendees who would like to bring a guest to the Celebration Event on Tuesday, October 15 and/or the Innovation Showcase Expo Hall Reception on Wednesday, October 16. Guest refers to significant other or personal friend. Co-workers or associates in the industry do not qualify. Guests must be at least 21 years of age. Guest registration includes admission to the Innovation Showcase Expo Hall Reception and/or Celebration Event. It does not include access to any breakout or general sessions, Blackbaud University Day, Innovation Showcase Expo, invitation-only events, or meal functions.

Yes, there is a mother's room reserved for bbcon attendees. Please come to VIP registration for more information.

The Gaylord Opryland Resort Hotel & Convention Center also has a mother's room available for all hotel guests and is available on a first come first serve basis. It is directly above the Conservatory Cafe (Starbucks outlet). 

Visit the VIP section of the bbcon registration desk in Delta Lobby C (Level 2) for any missing personal items. You can also use the discussion board in the mobile app to share any details regardling lost and found items. Please bring any unclaimed belongings to the registration desk. 
Blackbaud representatives can answer your questions at the information desks. Staff members available to help will be wearing staff ribbons. Our bbconcierge can guide you through your Conference experience by helping you identify sessions that address specific challenges and by introducing you to experts who can chat one-on-one.

bbcon Mobile App

Yes, download the Blackbaud Events app to access the bbcon event, choose your session agenda, and stay connected with other attendees. The app will be the only way to access the 2019 guide and agenda, so check it regularly for the latest info!
Yes, visit to access the web version of the mobile app.
Your login is the email address and password you used to register for bbcon. 
Come to the mobile support help desk located near bbcon registration in Delta Lobby C (Level 2).

Blackbaud University Day

Stay up to date with bbcon session information on the bbcon mobile app. You can also find a full list of available sessions here

There are three different types of sessions available during Blackbaud University Day. What do these mean exactly?
Lab rooms are equipped with computers that allow you to login to a sample environment to complete activities throughout the session. Session handouts will also be distributed.
Group rooms are designed to get conversations going around particular topics. Think brainstorming and networking via roundtables. Session handouts will also be distributed.
BYOL rooms give you the option to “Bring Your Own Laptop”. Don’t worry, we will still provide you with a sample database environment during these sessions, but we won’t be providing devices to use. Not interested in using a computer during these sessions? That’s fine! You can simply listen and take notes via the session handout.
All of the Raiser’s Edge, Financial Edge, Financial Edge NXT, and Blackbaud Grantmaking courses are in LAB rooms.
All Raiser’s Edge NXT, Blackbaud Award Management, ResearchPoint, Altru, and Luminate Online classes are in BYOL rooms.
All Organizational Best Practices sessions are Group rooms
Please come to VIP registration located in Delta Lobby C for assistance. Please Note: Session availability is limited.
You are welcome to stand outside the session room to see if a seat becomes available due to no-shows.

Almost all Blackbaud University Day sessions are eligible for CFRE credits.* Organizational Best Practices workshops, Financial Edge, and Financial Edge NXT sessions offered on Blackbaud University Day are also eligible for CPE credits. To learn more about continuing education credits and which sessions qualify, check out our FAQs.

*Blackbaud Grantmaking is not eligible for CFRE, all other Blackbaud University Day sessions are.

All Blackbaud University Day registrants and certified users are invited to attend the Blackbaud University Day Networking Reception on October 14, from 5:30-7:30 p.m. located in Tennessee Ballroom C.


Stay up to date with bbcon session information on the bbcon mobile app.


Check out the bbcon app for an interactive map showing session locations throughout the hotel.

You may attend any breakout session. Choose the sessions that best suit your needs.

You can connect with Blackbaud staff through the mobile app.

To add on the Virtual Pass if you’re attending bbcon, modify your existing registration in Swoogo. Reset your password if you are unable to log in. You can add the pass to your registration on the Additional Selections page. Make your way through the rest of registration to handle payment for the pass. Pricing information can be found here. If you still need help or have any concerns, please email


Save with a round-trip airport shuttle pass for only $35. Look for the Gaylord Opryland Welcome Desk on the lower level between the two escalators. The hotel’s shuttle is located immediately to the left as you exit the front door of the lower level of the airport. Purchase tickets below in advance.

To avail of this special rate, select your travel date between October 13–19, and input the promotional code BBCON.


Shuttle service is provided from the Inn at Opryland and Hyatt Place to Gaylord Opryland Resort & Convention Center. Pickup at Gaylord Opryland is in the Presidential Portico. 

The following schedule is also available in the mobile app under Shuttle Service.

Monday, 10/14

7:30 am - 11:30 am, shuttle will run every 30 minutes to each hotel

4:30 pm - 8:30 pm, shuttle will run every 30 minutes to each hotel

Final shuttle to the Inn at Opryland and Hyatt Place will be 8:15 pm


Tuesday, 10/15

7:00 am – 10:45 am, shuttle will run every 15 minutes to each hotel

11:00 am – 5:00 pm, shuttle will pick up at the Inn at Opryland and Hyatt Place at the top of every hour and at Gaylord Opryland at the half hour.

5:00 pm – 10:30 pm, shuttle will run between the hotels every 15 minutes

Final shuttle to the Inn at Opryland and Hyatt Place will be at 10:15 pm


Wednesday, 10/16

6:30 am – 10:15 am, shuttle will run every 15 minutes to each hotel

10:30 am – 4:00 pm, shuttle will pick up at the Inn at Opryland and Hyatt Place at the top of every half hour and at the Gaylord Opryland at the top of the hour.

4:15 pm – 9:00 pm, shuttle will run between hotels every 15 minutes

Final shuttle will leave Gaylord Opryland at 8:45 pm


Thursday, 10/17

7:00 am – 2:15 pm, shuttle will run every 15 minutes

Final shuttle to the Inn and Opryland and Hyatt Place is at 2:15 pm