Monday, October 14, 2019 |
8:00 AM - 8:00 PM | Registration | | Delta Lobby C |
Tuesday, October 15, 2019 |
7:00 AM - 4:00 PM | Registration | | Delta Lobby C |
7:30 AM - 8:45 AM | Breakfast | | Ryman Hall C1 |
9:00 AM - 10:30 AM | Opening Main Stage Session and Keynote with Connie Britton | Catherine LaCour - Global Marketing Zach Bechtel - Blackbaud Mike Gianoni - Blackbaud | Delta Ballroom |
10:00 AM - 4:00 PM | Innovation Showcase Expo Open | | Ryman Hall C2 |
10:45 AM - 12:00 PM | Super Session: Sustainability as a Total School Effort | Travis Warren - Blackbaud | Ryman Studio F&G |
10:45 AM - 12:00 PM | Super Session: Connect, Empower, and Engage Your Supporters with Intelligence for Good | Shana Masterson - Blackbaud Steve MacLaughlin - Blackbaud Jay Odell - Blackbaud Rod Arnold - Soles4Souls Jennifer Grantham - San Diego Humane Society | Governor's Ballroom C&D |
10:45 AM - 12:00 PM | Super Session: The Cutting-Edge Church | Chad Veach - Zoe LA | Governor's Ballroom A&E |
10:45 AM - 12:00 PM | Super Session: Unlocking Your Foundation’s Unicorn Potential | Jessamyn Shams-Lau - Peery Foundation | Ryman Studio PQR |
10:45 AM - 12:00 PM | Super Session: The Data Is In! Connection is King for Cultural Organizations | Colleen Dilenschneider - Impacts Experience | Lincoln A |
10:45 AM - 12:00 PM | Super Session: Higher Education Kickoff—A Panel Discussion with Industry Experts | Tim Hill - Blackbaud Jeanne Pecha - Brown University Fred Weiss - CASE Lindsey Hoham - Colgate University Derek Clark - University of South Carolina | Presidential Ballroom D |
10:45 AM - 12:00 PM | Super Session: Fuel Game-Changing Philanthropy | Page Bullington - Customer Success Vertical Lance Carpenter - Country Music Artist Andrea Gregory - Roswell Park Alliance Foundation Kim Rich - Medical University of South Carolina Mark McCampbell - Advancement Resources Alice Ayres - Association for Healthcare Philanthropy | Tennessee Ballroom A |
10:45 AM - 12:00 PM | Super Session: Connecting and Collaborating Thought Leaders in Corporate Philanthropy | Rachel Hutchisson - Blackbaud Andrew J. Troup - Blackbaud, Inc. Matthew Combs - David Rode - Blackbaud Cassie Bennett - Blackbaud Emmy Negrin - Adidas Emma Felipe - IBM Suzi Cabo - United Airlines Odessa Jenkins - Blackbaud | Ryman Studio D |
12:00 PM - 12:30 PM | A Conversation with CASE: The Changing Landscape of Higher Education | Fred Weiss - CASE Tim Hill - Blackbaud | The #bbcon Lounge |
12:00 PM - 1:30 PM | Lunch in Expo Hall | | Ryman Hall C1 |
12:10 PM - 12:30 PM | Amazon Web Services Presents: Using Amazon Personalize to reach donors more effectively | Dominic Catalano - Amazon Web Services | Expo Hall Theater |
12:40 PM - 1:00 PM | WhiteOwl Presents: Save time and money by automating your Gift Processes! | Wadih Pazos - WhiteOwl | Expo Hall Theater |
1:10 PM - 1:30 PM | Nagarro Presents: Learning path optimization in education using advance analytics | Sachin Virmani - Nagarro Monika Gupta - Nagarro | Expo Hall Theater |
1:30 PM - 2:30 PM | Motivating Your Team to Use Blackbaud Raiser’s Edge While Maintaining Clean Data | Sunshine Reinken Watson - Valleywise Health Foundation Ryan Hyde - Lollypop Farm Patti Hommes - Jack & Jill Center Amy Dana - Bat Conservation International | Lincoln D&E |
1:30 PM - 2:30 PM | 10 Keys to Blackbaud Raiser's Edge NXT Success | Sandy Wilder - Leading Edge Software Solutions LLC | Presidential Ballroom D |
1:30 PM - 2:30 PM | Blackbaud Altru User Group | Ben Wright - Blackbaud | Lincoln A |
1:30 PM - 2:30 PM | The Impact on Donors Following Tax Reform | Jason Lee - Association Fundraising Professionals Sally Ehrenfried - Blackbaud, Inc. | Ryman Studio ABC |
1:30 PM - 2:30 PM | Getting to the Root of It | Jackie Huffman - Blackbaud | Ryman Studio H&I |
1:30 PM - 2:30 PM | Mining Your Facebook Fundraising Data | Shana Masterson - Blackbaud Jeremy jeremy@goodunited.io - GoodUnited Katrina VanHuss - Select... | Bayou A&B |
1:30 PM - 2:30 PM | Talent Management Insights: Performance Trends | Rebecca Leddick - Blackbaud | Canal E |
1:30 PM - 2:30 PM | Blackbaud Foundations Solutions Strategy | David Rode - Blackbaud | Ryman Studio L |
1:30 PM - 2:30 PM | Development Is from Mars! Finance Is from Venus! Integrating Development and Finance Through Technology and Best Practices (CPE Credit Available) | Heather LeVan - Blackbaud Lisa Fay Wellek - Blackbaud | Ryman Ballroom ABC |
1:30 PM - 2:30 PM | Actionable Intelligence Tools for Financial Operations: Innovations That Help You Work Smarter and Faster | Rob Raymond - Zobrio Chuck Hays - Zobrio, Inc. | Ryman Studio PQR |
1:30 PM - 2:30 PM | ROADMAP: Payment Services Product Roadmap | Lee Turner - Blackbaud Mina Mistry - Blackbaud Clint Boswell - Blackbaud | Canal D |
1:30 PM - 2:30 PM | Beyond the Action Alert: Tools to Engage Policymakers and Win Campaigns | Will Hull - Blackbaud Jeanette Russell - Blackbaud Robin Stephenson - Bread for the World Tucker Ball - National Partnership for Women & Families | Jackson C |
1:30 PM - 2:30 PM | Activating Your Data Health Superhero Powers | Melissa Daniel - Blackbaud Adriene Chisolm - Blackbaud | Governor's Ballroom C |
1:30 PM - 2:30 PM | Case Study: Launching a Successful and Engaging Pilot Virtual Peer-to-Peer Event | Craig Shackleton - Blackbaud Europe | Jackson A |
1:30 PM - 2:30 PM | Small Shop, Big Fundraising | Pamela Prybylski - Blackbaud | Presidential Ballroom B |
1:30 PM - 2:30 PM | Alumni Retention: A 10-Year Plan That Keeps Them Coming Back | Anna Mattox - Wisconsin Lutheran High School Cindy Krueger - Wisconsin Lutheran High School | Ryman Studio F&G |
1:30 PM - 2:30 PM | The Age of Digital Community: Why Are They Important and Should I Create One? | Peter Hodgen - Crowd Hub Apps | Bayou D |
1:30 PM - 2:30 PM | Church Revitalization: Helping a Church Get Unstuck | Sean Bublitz - The Unstuck Group | Bayou C |
1:30 PM - 2:30 PM | Adapt or Die: Five Reasons Your Grateful Patient Strategy Needs Relaunching (and What to Do About It) | Erin Stitzel - Accordant | Canal A |
1:30 PM - 2:30 PM | Emerging Tech Trends and Their Impact on Social Good | Roz Lemieux - Blackbaud Amy Shope Manzi - American Heart Association Cheryl Contee - Do Big Things Carrie Cobb - Blackbaud Don Noonan - Blackbaud | Washington B |
1:30 PM - 2:30 PM | Long-Term Success with Blackbaud CRM: Help Desk, Training, and Planning for the Future | Mary Grace Davis - Blackbaud Daniel Bourg - World Wildlife Fund Teresa Condon - Boy Scouts of America Jeff Bauer - Florida State University Foundation | Presidential Ballroom A |
1:30 PM - 2:30 PM | Why Your Segmentation Strategy Needs a Three-Dimensional Approach | Liza Turcotte - US Sales | Ryman Studio MNO |
1:30 PM - 2:30 PM | Is Digital Becoming the New Silo? | Farrah Rooney - Candela Strategies Chris Carter - Candela Strategies | Tennessee Ballroom D&E |
1:30 PM - 2:30 PM | It’s All About Intentionality: How Technologically Sophisticated Institutions Are Driving Toward the Future | Samuel Venable - Blackbaud Larissa Wilkie - Clemson University Chris Speier - Texas A&M Foundation Kushal Dasgupta - NC State University | Governor's Ballroom E |
1:30 PM - 2:30 PM | Stump the Experts: LIVE! | Noah Cooper - Blackbaud Shiloh Fallon - Blackbaud John Miller - Blackbaud Chris Cain - Blackbaud Kelley Hohl - Blackbaud | Tennessee Ballroom C |
1:30 PM - 2:30 PM | Website redesigns that make people care, act, and champion your cause. | Ben Cash - Reason One | Ryman Ballroom F |
1:30 PM - 2:30 PM | Are Data Blind Spots Hurting Your Fundraising Effectiveness? | Geoff Sharbrough - Omatic Software | Tennessee Ballroom B |
1:30 PM - 2:30 PM | CSR Partnerships for Impact | Alexis Fish - Blackbaud Lindsay Cochrane - Dunham Fund Rachael Giambrone - Pottstown Area Health & Wellness Foundation Ashia Cooper - Pottstown Area Health & Wellness Foundation | Ryman Studio D |
1:30 PM - 2:30 PM | CASE’s Alumni Engagement Metrics Project | Fred Weiss - CASE | Bayou E |
1:30 PM - 2:30 PM | Higher Education Strategy and Solution Overview | Tiffany Crumpton - Customer Retention Tim Hill - Blackbaud | Governor's Ballroom A |
1:30 PM - 2:30 PM | Principles of Digital Transformation (Part 1 of 2) | Paul Robinson - Blackbaud Mike Reardon - Blackbaud Sarah Lowney - Blackbaud | Governor's Ballroom D |
2:45 PM - 3:30 PM | Educate, Empower, and Connect Your Constituents Through An Online Community | Benjamin Morton - Personify Krystal Brooks - Forté Foundation | Jackson A |
2:45 PM - 3:30 PM | The Surprising Gift of Doubt | Marc Pitman - The Concord Leadership Group | Washington B |
2:45 PM - 3:30 PM | Email Welcome Series Engagement: Using Blackbaud Luminate Online to Drive Action and Evaluate Results | Sara Johansen - Catholic Charities Archdiocese of New Orleans | Tennessee Ballroom B |
2:45 PM - 3:30 PM | Campaigns as Agents of Change | Tim Burcham, CFRE - Burcham Solutions Group LLC | Presidential Ballroom D |
2:45 PM - 3:30 PM | Five Strategies to Level Up Your Monthly Giving Program | Jennifer Grantham - San Diego Humane Society | Tennessee Ballroom A |
2:45 PM - 3:30 PM | The Evolution of CSR: Corporate Citizenship and Purpose. What it means for Companies, their employees and their Nonprofit Partners | Eric Saarvala - Blackbaud Sarah Chapman - Deloitte | Ryman Ballroom D&E |
2:45 PM - 3:30 PM | Powerhouse Annual Giving Customer Panel | Joy Pohland Janssen - Blackbaud Maggie Utsch - College of Saint Benedict Mark Brouwer - Butler University David Jones - University of Georgia | Governor's Ballroom A |
2:45 PM - 3:30 PM | Digging into Data with AWS & Best Friends Animal Society | Dominic Catalano - Amazon Web Services | Ryman Ballroom F |
2:45 PM - 3:30 PM | More with Less Institutional Leadership Panel | Michael Russell - Blackbaud Pamela Homan - Augustana University Hudson Akin - Lipscomb University | Governor's Ballroom E |
2:45 PM - 3:30 PM | Blackbaud Enrollment Management System's Contract Integration with Blackbaud Tuition Management | Sarah Bienvenue - Blackbaud | Ryman Studio F&G |
2:45 PM - 3:30 PM | Leveraging Ambassadors to Grow Your Peer-to-Peer Campaigns | Derek Martin - Blackbaud Justin Ware - Groundwork Digital | Bayou A&B |
2:45 PM - 3:30 PM | If You Build It, They Will Come: User-Defined Fields for Better Reporting | Judith Youngblood - WIST Data Solutions LLC | Presidential Ballroom A |
2:45 PM - 3:30 PM | Leaders, Are You Ready for Digital Transformation? (Part 2 of 2) | Paul Robinson - Blackbaud Mike Reardon - Blackbaud Sarah Lowney - Blackbaud | Governor's Ballroom D |
2:45 PM - 3:30 PM | Productivity Hacks: Getting the Most Out of Blackbaud Financial Edge NXT (Part 1 of 2) (CPE Credit Available) | Melissa Bethancourt - Blackbaud Julia Petit - Blackbaud | Ryman Ballroom ABC |
2:45 PM - 3:30 PM | Blackbaud Grantmaking and Financial Edge: Making the Marriage Work | Rachel Rosen - Blackbaud | Ryman Studio L |
2:45 PM - 3:30 PM | How Are Multichannel Donors Different but Really the Same? | Paige Grainger - Blackbaud | Ryman Studio MNO |
2:45 PM - 3:30 PM | ROADMAP: Focus on Tech Kickoff: Powering Social Good with Blackbaud SKY | Paul Gibson - Blackbaud Rich Conte - Blackbaud Michael Blanton - Blackbaud | Lincoln C |
2:45 PM - 3:30 PM | Shaken, Not Stirred: How to Stare Down Organizational Change and Win | Kara Getkin - Carnegie Museums of Pittsburgh Jodi McLaughlin - Carnegie Museums of Pittsburgh | Lincoln A |
2:45 PM - 3:30 PM | Measuring the Outcomes and Impact of Skills-Based Volunteer Programs in the Social Sector | Emily Patrick - Common Impact | Ryman Studio D |
2:45 PM - 3:30 PM | Consolidating Payments with Blackbaud’s API | Mina Mistry - Blackbaud | Canal D |
2:45 PM - 3:30 PM | The Dallas Foundation’s 2019 Digital Transformation Journey | Rick Doucette - The Dallas Foundation | Ryman Studio K |
2:45 PM - 3:30 PM | Everything Employee Giving Campaigns: Innovate, Implement, and Inspire! | Crystal Page - Vidant Health | Canal E |
2:45 PM - 3:30 PM | Five Cultural Challenges Nonprofits Face With Digital Fundraising | Jeremy Haselwood - Ampla Marketing | Bayou D |
2:45 PM - 3:30 PM | The First Steps of Your Website Accessibility Journey | Ira Horowitz - Cornershop Creative | Tennessee Ballroom C |
2:45 PM - 3:30 PM | How To Effectively Hire Team Members That Match Your Church's Culture | William Vanderbloemen - The Vanderbloemen Group | Bayou C |
2:45 PM - 3:30 PM | A Forrester Report: How the Houston Zoo Increased ROI by 373% with Blackbaud Target Analytics | Audra Jesudason - The Houston Zoo | Governor's Ballroom C |
2:45 PM - 3:30 PM | Is RENXT for Me? A Newcomer's Look at Blackbaud Raiser's Edge NXT with Blackbaud Marketing | Katie Walters - Blackbaud Nick Vlattas - Global Marketing Lance Melton - Blackbaud | Lincoln D&E |
2:45 PM - 3:30 PM | Accountable Impact Study: Survey Review | John Cashman - Blackbaud | Ryman Studio PQR |
2:45 PM - 3:30 PM | The Life-Changing Magic of Tidying Up Your Data | Jarod Bonino - Blackbaud Ron Fontenot - Blackbaud | Presidential Ballroom B |
2:45 PM - 3:30 PM | ROADMAP: Blackbaud Award Management Roadmap Review | Alania Cater - Blackbaud | Bayou E |
2:45 PM - 3:30 PM | ROADMAP: Blackbaud NetCommunity Roadmap | Robert Kiser - Blackbaud Samantha McGuin - Blackbaud | Tennessee Ballroom D&E |
2:45 PM - 3:30 PM | Unleash the Power of Grateful Patient Solution Data | Katherine Swank - Blackbaud Laura Simpkins - Inova Health Foundation | Canal A |
3:30 PM - 4:15 PM | Break in Expo Hall | | Ryman Hall C2 |
3:40 PM - 4:00 PM | Benefitfocus Presents: The Struggle for Top Talent is Real, Don’t Lose Your Top Talent to Private Sector | Cynthia Van Meir - Benefitfocus | Expo Hall Theater |
3:40 PM - 4:10 PM | Telling Stories with Emotion | Kirk Lilwall - | The #bbcon Lounge |
4:15 PM - 4:45 PM | The Challenges of Creating a High-Performing Nonprofit | Andy Reeher - Blackbaud Roz Lemieux - Blackbaud | The #bbcon Lounge |
4:15 PM - 5:00 PM | SKY Architecture Explained: Behind the Scenes of a New Blackbaud Solution | Paul Gibson - Blackbaud | Lincoln C |
4:15 PM - 5:00 PM | Getting the Most Out of Dashboards and Insights in Blackbaud Raiser's Edge NXT and Blackbaud Financial Edge NXT | Keith Sealy - Blackbaud Blake Moody - Blackbaud, Inc | Governor's Ballroom C |
4:15 PM - 5:00 PM | Best Practices in Portfolio Management | Michael Van Dyke - Blackbaud | Governor's Ballroom E |
4:15 PM - 5:00 PM | Sharing the Love: Gathering New Email Addresses and Donors with Valentines | Elizabeth Smith - Cincinnati Children's Hospital Medical Center | Canal E |
4:15 PM - 5:00 PM | Holy Wow—That's Blackbaud TeamRaiser?! | Sarah Fargusson - Cornershop Creative | Jackson A |
4:15 PM - 5:00 PM | Why UX and Accessibility Matters—to Users, to Google, and to Your Bottom Line | Ben Cash - Reason One Kimberly Gibson - | Tennessee Ballroom B |
4:15 PM - 5:00 PM | ROADMAP: What's New in Blackbaud Grantmaking | Vin St. John - Blackbaud | Ryman Studio K |
4:15 PM - 5:00 PM | Before You Hit Send: Best Practices to Improve Email Performance | Monica Malmgren - Firefly Partners | Tennessee Ballroom A |
4:15 PM - 5:00 PM | Duplicates in Your Data: Finding, Cleaning, and Preventing the Mess | Alena Shaughnessy - The Portland Museum of Art Adrian Copeland - The Portland Museum of Art | Lincoln A |
4:15 PM - 5:00 PM | Communication Strategies to Engage the Modern Major Gift Donor | Michael Beall - Accordant Philanthropy | Ryman Ballroom D&E |
4:15 PM - 5:00 PM | Productivity Hacks: Getting the Most Out of Blackbaud Financial Edge NXT (Part 2 of 2) (CPE Credit Available) | Melissa Bethancourt - Blackbaud Julia Petit - Blackbaud | Ryman Ballroom ABC |
4:15 PM - 5:00 PM | Finding Success With Higher Education Giving Days: Panel Discussion | Mary Grace Davis - Blackbaud Teal Butterworth - Brown University Mary Esposito - West Virginia University Foundation Ashley Keene - Furman University | Governor's Ballroom A |
4:15 PM - 5:00 PM | Bringing Best-in-Breed Advocacy to Blackbaud Customers | Jeb Ory - Phone2Action Zach Ragbourn - National Parks Conservation Association | Governor's Ballroom D |
4:15 PM - 5:00 PM | Growing Your Programs: Making the Move from Blackbaud eTapestry to Blackbaud Raiser's Edge NXT | Jennifer Drolet - Blackbaud | Lincoln D&E |
4:15 PM - 5:00 PM | Barring the Gates of Credit Card Security with Blackbaud Luminate Online and Blackbaud Merchant Services | Alan Bolds - Alzheimer's Association Lee Turner - Blackbaud | Tennessee Ballroom D&E |
4:15 PM - 5:00 PM | A Better Pipeline for Referrals: Optimizing your Clinician Engagement Strategy | Mark McCampbell - Advancement Resources Sandi Wilson - Actionable Insight | Canal A |
4:15 PM - 5:00 PM | The Science of Persuasion in Advancing Technology Initiatives: An Executive Panel Discussion | Mike Reardon - Blackbaud Derek Clark - University of South Carolina Dwight Dozier - Georgia Tech Foundation Larissa Wilkie - Clemson University | Washington B |
4:15 PM - 5:00 PM | Blackbaud Financial Edge NXT Deep Dive: A Month in the Life of an Endowed Fund | Eddie Barker - Blackbaud Brad Bonham - Blackbaud | Ryman Studio PQR |
4:15 PM - 5:00 PM | Zero to $1.4M: How a Pre K–12 School Grew Revenue in Only Two Years | Jeffrey Starrett - Pine Crest School Stephanie Thomas - BB | Ryman Studio F&G |
4:15 PM - 5:00 PM | Building Community with Your #GivingTuesday Campaign: How a Community Foundation Discovered the Day Is About Much More Than Raising Money | Keralee Clay - Amarillo Area Foundation Amy Lovell - Amarillo Area Foundation | Ryman Studio L |
4:15 PM - 5:00 PM | Reaching Others in Our Diverse, Divided, and Post-Christian World | Eric Bryant - Gateway Church | Bayou C |
4:15 PM - 5:00 PM | Corporations and the Sustainable Development Goals - How are we really moving the needle? | Sue Stephenson - Impact 2030 | Ryman Studio D |
4:15 PM - 5:00 PM | Demystifying the Cloud: Blackbaud SKY and Blackbaud Raiser's Edge NXT | Trit Mulligan - Blackbaud John Yeager - Blackbaud Jon Bonoma - Blackbaud | Presidential Ballroom B |
4:15 PM - 5:00 PM | Using Experimentation to Optimize Your Fundraising | Tim Kachuriak - NextAfter | Ryman Studio ABC |
4:15 PM - 5:00 PM | Targeting for Greater Impact: How to Develop a Donor Segmentation Strategy | Amy Barker - Omatic Software | Presidential Ballroom D |
4:15 PM - 5:00 PM | No One Carries a Checkbook Anymore | Josh Detweiler - AppJaxx | Bayou D |
4:15 PM - 5:00 PM | Secret Shopper: Experiencing the New Online Donor Journey | Mike Snusz - Blackbaud Erik Leaver - Blackbaud | Tennessee Ballroom C |
4:15 PM - 5:00 PM | Cloud Computing Made Simple | Mike Williams - SoftwareOne Kimberly Smith - SoftwareOne | Ryman Ballroom F |
4:15 PM - 5:00 PM | Marketing Efforts Are Not Rocket Science: A United States Fund for UNICEF Case Study | Stacey Segal - BrightVine Solutions Bethany Avery - BrightVine Solutions | Presidential Ballroom A |
7:30 PM - 10:00 PM | Celebration Event | | Delta Ballroom |
Wednesday, October 16, 2019 |
7:00 AM - 8:30 AM | Breakfast | | Ryman Hall C1 |
7:00 AM - 5:00 PM | Registration | | Delta Lobby C |
8:30 AM - 9:00 AM | The Surprising Gift of Doubt | Marc Pitman - The Concord Leadership Group | The #bbcon Lounge |
8:30 AM - 9:15 AM | What Donors Really Want: How to Align Marketing and Development and Cultivate the Right Donors with the Right Message | Matthew Mielcarek - Pursuant Jeremy Fleisher - Cystic Fibrosis Foundation | Canal E |
8:30 AM - 9:15 AM | Gender Equity in Nonprofit - DIY: Closing Your Wage Gap | Cathy Kestler - Ellementary Erica Helphand - Ellementary | Tennessee Ballroom A |
8:30 AM - 9:15 AM | Securing Blackbaud SKY: How Blackbaud Keeps Your Data Safe in the Cloud | Chris Waters - Blackbaud Mike Smallwood - Blackbaud | Lincoln C |
8:30 AM - 9:15 AM | The Evolution of Employee Engagement Based Off of the Industry Report Trends and Benchmarks | Dustin Joost - Blackbaud Sally Ehrenfried - Blackbaud, Inc. Cassie Bennett - Blackbaud | Ryman Studio D |
8:30 AM - 9:15 AM | Hack My Blackbaud Raiser's Edge NXT | Jarod Bonino - Blackbaud Lisa Nurminen - Blackbaud | Lincoln D&E |
8:30 AM - 9:15 AM | Getting It Done While Keeping It Real | Jessica Sotelo - World Wildlife Fund Adva Priso - Anne Lewis Strategies | Presidential Ballroom D |
8:30 AM - 9:15 AM | ROADMAP: Blackbaud Financial Edge NXT Roadmap | John Humphreys - Blackbaud Thomas Walker - US Sales | Ryman Ballroom ABC |
8:30 AM - 9:15 AM | Full-Circle Awarding: Using Key Features of Blackbaud Award Management to Authorize and Award Funds | Amy Moncher - DePaul University Justin Johnson - DePaul University | Bayou E |
8:30 AM - 9:15 AM | Demystifying the Cloud: Blackbaud SKY and Blackbaud CRM | Trit Mulligan - Blackbaud John Yeager - Blackbaud Jon Bonoma - Blackbaud | Presidential Ballroom A |
8:30 AM - 9:15 AM | Peer-to-Peer Fundraising Study: Data Nerds Welcome | Robyn Mendez - Blackbaud Katie Walters - Blackbaud | Jackson A |
8:30 AM - 9:15 AM | Do You Know Where Your Donors Are? A PSA on the Importance of Meeting Your Donors Where They Are, Digitally | Ann Symmonds - Central Texas Food Bank Brianna McCabe Alldredge - Central Texas Food Bank Samuel Yu - Blackbaud | Tennessee Ballroom B |
8:30 AM - 9:15 AM | Data Ethics in the Age of AI | Carrie Cobb - Blackbaud Cameron Stoll - Blackbaud | Governor's Ballroom C |
8:30 AM - 9:15 AM | UN Sustainable Development Goals: Choosing the Right Measures for Your Organization and Community Partners | Alexis Fish - Blackbaud Tiffany Washington - DTE Energy | Ryman Studio K |
8:30 AM - 9:15 AM | ROADMAP: Blackbaud eTapestry Roadmap | Robert Kiser - Blackbaud Mike Rusche - Blackbaud | Presidential Ballroom B |
8:30 AM - 9:15 AM | The Supporter Experience and Improved Fundraising Effectiveness | Geoff Sharbrough - Omatic Software Molly Traynor - Roswell Park Alliance Foundation | Ryman Ballroom F |
8:30 AM - 9:15 AM | Optimizing Your Major Gift Program Through Transformational Donors | Melissa Bank Stepno - Blackbaud | Ryman Studio MNO |
8:30 AM - 9:15 AM | Raiser's Edge NXT: Why Your Donors Will Love You for Making the Switch | Wendy Smith - Sargent Solutions | Ryman Ballroom D&E |
8:30 AM - 9:15 AM | In The Beginning, God Created... | Mark Venti - Churchome | Bayou C |
8:30 AM - 9:15 AM | Partnering Your Way to Success: Programs and Operations Implementing Grateful Patient Programs Across Multiple Locations | Jenny Kleintop - Gobel Tish Olson - Essentia Health Foundation Justin Shaw, MBA, BCRE-Pro - SCL Health Jason Manning - Gobel Group | Canal A |
8:30 AM - 9:15 AM | Wizard Behind the Curtain: Blackbaud Education Management as the Yellow Brick Road | Martha Stocker - Lutheran School of Theology at Chicago | Governor's Ballroom A |
8:30 AM - 9:15 AM | Enterprise Trends and Triumphs in Higher Education | Alison Madrigal - Blackbaud Bill Walsh - Blackbaud | Governor's Ballroom E |
8:30 AM - 9:15 AM | Liberating Structures for Innovation | Kyla Shawyer - PFNA | Washington B |
8:30 AM - 9:15 AM | The Site You've Always Wanted: Exploring an All-Around Solution for Your Website and Your Organization's Success | Samantha Vandapuye - Blackbaud | Tennessee Ballroom C |
8:30 AM - 9:15 AM | Email Deliverability Support Group | Rachael Ahrens - Blackbaud | Tennessee Ballroom D&E |
8:30 AM - 9:15 AM | Open Forum: Independent & Family Foundations and Grantmaking | Scott Cross - Blackbaud Vin St. John - Blackbaud | Ryman Studio L |
8:30 AM - 9:15 AM | How to Engage Live Stream Content Creators in Your Livestreaming Campaign | Roz Lemieux - Blackbaud | Bayou A&B |
8:30 AM - 9:15 AM | Peer-to-Peer Fundraising for Arts and Cultural Organizations | Jerusha Schmalzel - Blackbaud | Lincoln A |
9:15 AM - 9:35 AM | Leading a High-Performing Organization: Leveraging technology and expertise to impact your bottom line | Rick Chouteau - Paycor | The #bbcon Lounge |
9:45 AM - 11:00 AM | Technology Main Stage Session | Kevin McDearis - Blackbaud Mary Beth Westmoreland - Blackbaud Dwight Dozier - Georgia Tech Foundation | Delta Ballroom |
10:00 AM - 4:00 PM | Innovation Showcase Expo Open | | Ryman Hall C2 |
11:15 AM - 12:15 PM | Facebook Birthday Fundraisers: How They Affect Your Digital Strategy and How to React | Jeremy jeremy@goodunited.io - GoodUnited | Tennessee Ballroom B |
11:15 AM - 12:15 PM | Cheers to 40 Years: Fundamental, Formidable, and Fabulous Raiser’s Edge Tips to Help You Excel as a Database Manager | Tracy Van Solkema - Grand Rapids Community Foundation | Ryman Studio L |
11:15 AM - 12:15 PM | Collaboration: The Final Frontier | Nik Honeysett - Balboa Park Online Collaborative | Lincoln A |
11:15 AM - 12:15 PM | Making It Count: How to Measure the Full Impact of Corporate Giving and Employee Volunteerism | Katie Farrow - SEFCU Mark Duffy - SEFCU | Ryman Studio D |
11:15 AM - 12:15 PM | The Connected Office | Ashley Thompson - Blackbaud Institute Marc Pitman - The Concord Leadership Group Kara Getkin - Carnegie Museums of Pittsburgh Rachel Clemens - Mighty Citizen | Ryman Studio ABC |
11:15 AM - 12:15 PM | Implementing Blackbaud's Education Management Solutions: A Successful Phased Approach | T. Scott Blair - Gonzaga College High School | Ryman Studio F&G |
11:15 AM - 12:15 PM | Demystifying Award Management APIs | Carrie Goldberger - Blackbaud | Bayou E |
11:15 AM - 12:15 PM | Everyone’s a “Disruptor” Nowadays—But Is the Sector Really Ready for Disruption? | Farrah Rooney - Candela Strategies Chris Carter - Candela Strategies | Governor's Ballroom D |
11:15 AM - 12:15 PM | Two Steps Forward: Growing Your Peer-to-Peer Results | Angela Gill - Major Hospital/Major Health Partners KaLeigh Lee - MHP Foundation | Canal E |
11:15 AM - 12:15 PM | Rules of Engagement: How to Recruit, Retain, and Build Social Strategy Around Social Influencers | Sophia Latto - Blackbaud Jeanette Russell - Blackbaud Justin Ware - Groundwork Digital | Ryman Studio MNO |
11:15 AM - 12:15 PM | Get a Health Check: Optimize the People, Processes, and Technology after Go Live | Jessica Van Camp - Blackbaud Denise Harting - Trinity Health | Canal A |
11:15 AM - 12:15 PM | Google Ad Grants: Attracting Donors Online | Shannon Crile - Google Sean Kerr - Cause Inspired Media | Tennessee Ballroom A |
11:15 AM - 12:15 PM | Visualizing Your Foundation and Grantees Using the Blackbaud API and Tableau | Matthew Sharp - The Duke Endowment Natalie Smith - The Duke Endowment | Ryman Studio K |
11:15 AM - 12:15 PM | Our Journey: Implementing Expense Management and Blackbaud Purchase Cards | Julia Petit - Blackbaud Clarence Williams - American Technion Society | Ryman Ballroom ABC |
11:15 AM - 12:15 PM | Right Message, Right Person, Right Channel: Direct Marketing Analytics at the National Park Foundation | John Wilburn - National Park Foundation | Governor's Ballroom C |
11:15 AM - 12:15 PM | ROADMAP: Diocesan Roundtable | Laura Beussman - Blackbaud Courtney Grainger - Blackbaud | Bayou D |
11:15 AM - 12:15 PM | The Power of Possibility – Blackbaud and Microsoft Connected Platforms | Linton Myers - Blackbaud Dan Bowman - RDO Erik Arnold - Microsoft | Ryman Ballroom F |
11:15 AM - 12:15 PM | donorCentrics Epiphanies and Revelations: Top Trends of the 2017–2018 Higher Education Benchmarking Season | Paige Grainger - Blackbaud Deb Ashmore - Blackbaud | Tennessee Ballroom C |
11:15 AM - 12:15 PM | Thinking Outside of the Box: Blackbaud Stewardship Management | Kaela Mazzola - Blackbaud | Governor's Ballroom A |
11:15 AM - 12:15 PM | Powering Learning Through Go-Live and Beyond | Gretchen Croteau - Bucknell University Mike Reardon - Blackbaud | Governor's Ballroom E |
11:15 AM - 12:15 PM | Responsible Email Growth: Strategies to Grow—and Engage—Your Supporters | Will Hull - Blackbaud Erik Leaver - Blackbaud | Washington B |
11:15 AM - 12:15 PM | ROADMAP: SKY Developer: Expanding the Ecosystem of Good | Ben Wong - Blackbaud | Lincoln C |
11:15 AM - 12:15 PM | ROADMAP: Blackbaud Raiser's Edge NXT Fundraising and Marketing Roadmap | Trit Mulligan - Blackbaud Jarod Bonino - Blackbaud Chris Martin - Blackbaud | Delta Ballroom |
11:15 AM - 12:15 PM | Blackbaud Financial Edge NXT Deep Dive: The Benefits of Analysis and Reporting Using Cost Per Unit (CPE Credit Available) | Eddie Barker - Blackbaud Jason Cannaday - StarCare Specialty Health System | Ryman Studio PQR |
11:15 AM - 12:15 PM | Multi-Cultural > Mono-Cultural | Annie Duncan - Bellevue Presbyterian Church | Bayou C |
11:15 AM - 12:15 PM | Using Mobile Apps to Maximize Peer-to-Peer Fundraising Engagement | Noah Cooper - Blackbaud Karen Cincotti - Roswell Park Alliance Foundation Christy Haught - JDRF | Bayou A&B |
12:00 PM - 1:30 PM | Lunch in Expo Hall | | Ryman Hall C1 |
12:10 PM - 12:30 PM | Nagarro Presents: Achieving better donor segmentation to increase outreach via marketing campaigns/events using data analytics | Sachin Virmani - Nagarro | Expo Hall Theater |
12:40 PM - 1:00 PM | Reason One Presents: How to Make Luminate Online® More Web Accessible and Increase Donations | Ben Cash - Reason One | Expo Hall Theater |
1:00 PM - 1:30 PM | Using Experimentation to Optimize Your Fundraising | Tim Kachuriak - NextAfter | The #bbcon Lounge |
1:10 PM - 1:30 PM | Omatic Cloud Presents: The Go-To Integration Platform for Nonprofits Demo | Geoff Sharbrough - Omatic Software | Expo Hall Theater |
1:45 PM - 2:45 PM | Channel Surfing: Integrated Fundraising | Michael Lair - Phoenix Children's Hospital Foundation Stephanie Drahan - Mal Warwick Donordigital | Tennessee Ballroom A |
1:45 PM - 2:45 PM | Learn about the latest developments with PaperSave 7.0 | Wadih Pazos - WhiteOwl | Ryman Ballroom F |
1:45 PM - 2:45 PM | Everyday Corporate Social Responsibility (CSR) | Sally Ehrenfried - Blackbaud, Inc. | Ryman Studio D |
1:45 PM - 2:45 PM | Cyber Security 101: How to Protect Your Organization and Customers from Online Threats | Stephanie Pratt - Blackbaud Ashley Wyand - Blackbaud | Canal D |
1:45 PM - 2:45 PM | Planned Giving Profiles: Know Thy Donors | Katherine Swank - Blackbaud | Ryman Studio MNO |
1:45 PM - 2:45 PM | Process Mapping: Let's Get Visual | Jackie Huffman - Blackbaud Chuck Hays - Zobrio, Inc. | Ryman Studio H&I |
1:45 PM - 2:45 PM | Blackbaud eTapestry Online Giving Customer Panel | Pamela Prybylski - Blackbaud Daniel Blevins - Water@Work Ministry, Inc. Candice Jones - Oklahoma Bar Foundation | Presidential Ballroom A |
1:45 PM - 2:45 PM | Healthcare Case Study: Can Data Discovery Drive Organizational Change? | Valerie Anastasio - Boston Children's Hospital Trust Doug Cogswell - Advizor | Canal A |
1:45 PM - 2:45 PM | How Nonprofits Can Evolve and Survive the Coming Fundraising Winter | Roger Craver - The Agitator | Ryman Studio ABC |
1:45 PM - 2:45 PM | Community Foundations Panel Discussion | Scott Cross - Blackbaud Barton Dyson - Blackbaud Liz Marenakos - Global Marketing Karen Hartt - Maine Community Foundation Alyssa Federico - Foundation For The Carolinas Evan Greene - Community Foundation for Greater Atlanta Michele Belisle - The Saint Paul Foundation | Ryman Studio L |
1:45 PM - 2:45 PM | I'm Not a Fundraiser: What Can Blackbaud Raiser's Edge NXT Do for Me? | Ingrid Zepp - Ursinus College | Presidential Ballroom B |
1:45 PM - 2:45 PM | Accountable Impact Study: Panel Discussion | John Cashman - Blackbaud Tony Boor - Blackbaud Traci Drake - Fred Hutchinson Cancer Research Center paul Preziotti - Johnson Lambert LLP | Washington B |
1:45 PM - 2:45 PM | What We All Need to Know About Nonprofit Audited Financials | Tom Blaney - PKF O'Connor Davies Christopher Petermann - PKF O'Connor Davies, LLP | Ryman Studio PQR |
1:45 PM - 2:45 PM | Peer-to-Peer Crystal Ball: Using Advanced Analytics to Recruit and Coach the Next Generation of Volunteer Fundraisers | Shana Masterson - Blackbaud | Governor's Ballroom C |
1:45 PM - 2:45 PM | Data Integration Strategy: What Does it Mean & Why Does it Matter? | Amanda Tetanich - Omatic Software | Governor's Ballroom D |
1:45 PM - 2:45 PM | SKY Developer Deep Dive | Bobby Earl - Blackbaud Ben Lambert - Blackbaud | Lincoln C |
1:45 PM - 2:45 PM | If God Will Provide, Why Do We Have to Ask for Money | Rick Dunham - Dunham and Company | Bayou C |
1:45 PM - 2:45 PM | You Make Me Wanna Dedupe: How to Find, Eliminate, and Prevent Duplicate Records | Mitchell Hollberg - Community Foundation for Greater Atlanta | Ryman Studio K |
1:45 PM - 2:45 PM | Fundraising Technology for Your Nonprofit: Raise More Money Faster and Cheaper | Brandon Emerson - Orr Group Katie Nickels - Orr Group CJ Orr - Orr Group | Ryman Ballroom D&E |
1:45 PM - 2:45 PM | Finding Fundraising Opportunities in Unlikely Situations: How a Rebrand Can Be the ‘Carpe Diem’ Fundraisers Are Looking For | Ann Symmonds - Central Texas Food Bank Brianna McCabe Alldredge - Central Texas Food Bank Samuel Yu - Blackbaud | Lincoln D&E |
1:45 PM - 2:45 PM | How to Use Texting to Maximize Your Donor Base and Scale Relationships | Toby Quaranta - Hustle Brenna Holmes - CCAH | Tennessee Ballroom B |
1:45 PM - 2:45 PM | ROADMAP: Blackbaud Faith Solutions Roadmap for Ministries and Mission Organizations | Laura Beussman - Blackbaud Courtney Grainger - Blackbaud | Bayou D |
1:45 PM - 2:45 PM | Simplified Workflow Workshop: A Day in the Life of a Finance Professional (CPE Credit Available) | David Epner - Blackbaud Brad Bonham - Blackbaud | Ryman Ballroom ABC |
1:45 PM - 2:45 PM | Donor Services and You: How to Effectively Maintain and Impress Donors at Any Level | Justin Rosado - GLAAD | Tennessee Ballroom D&E |
1:45 PM - 2:45 PM | ROADMAP: Blackbaud Stewardship Management Roadmap Review | Alania Cater - Blackbaud | Bayou E |
1:45 PM - 2:45 PM | Advanced Querying: Adding Export Definitions and Smartfields to Advance Your Reports | Alena Shaughnessy - The Portland Museum of Art Adrian Copeland - The Portland Museum of Art | Lincoln A |
1:45 PM - 2:45 PM | ROADMAP: Blackbaud Luminate Online and Blackbaud TeamRaiser Roadmap Update | Kathryn Hall - Global Marketing John Miller - Blackbaud Tim Grailer - Blackbaud | Tennessee Ballroom C |
1:45 PM - 2:45 PM | ROADMAP: Blackbaud CRM and Blackbaud Internet Solutions Roadmap | Matt Crawford - Blackbaud Bill Walsh - Blackbaud Nick Vlattas - Global Marketing | Presidential Ballroom D |
1:45 PM - 2:45 PM | Engaging Diverse Alumni Communities | Fred Lee - University of British Columbia | Governor's Ballroom E |
1:45 PM - 2:45 PM | Using Tech to Level Up Engagement and Fundraising: How a Private High School Created an Integrated, Data-Driven Advancement Strategy Through Blackbaud and Its Partners | Jay Dillon - Almabase, Inc. Jamila Zanette - Mercy High School Burlingame | Ryman Studio F&G |
1:45 PM - 2:45 PM | Getting to the Inbox: Tips on Email Deliverability and Reengaging the Disengaged | Mark Becker - Cathexis Partners Maureen Wallbeoff - Maureen Wallbeoff LLC Maria Shanley - Second Harvest Food Bank of Central Florida | Canal E |
3:00 PM - 3:45 PM | Finding Success with Blackbaud Award Management Cycle Management | Milad Alzeerah - Blackbaud | Bayou E |
3:00 PM - 3:45 PM | From the Cabinet to the Cloud: Our Path to the Paperless Office | Steve Canum - Senior Resources of West Michigan | Ryman Studio PQR |
3:00 PM - 3:45 PM | Hybrid Service Model: How a Combined Professional and Managed Services Approach Can Benefit Your Organization | David Bennett - Trustees of Dartmouth College Ryan Scapellato - US Sales | Canal A |
3:00 PM - 3:45 PM | User Experience Design at Blackbaud | Jeff Wilson - Blackbaud | Lincoln C |
3:00 PM - 3:45 PM | Level Setting Your Data in Raiser's Edge | Patrick Deming - Omatic Software | Ryman Ballroom F |
3:00 PM - 3:45 PM | Sustainer State of the System: Beyond the Basics | Deb Ashmore - Blackbaud | Governor's Ballroom C |
3:00 PM - 3:45 PM | Introduction to Blackbaud Raiser's Edge NXT Events | Samantha McGuin - Blackbaud Scott Kavanagh - Blackbaud | Presidential Ballroom D |
3:00 PM - 3:45 PM | Emotional Intelligence for Introverts: The Struggle Is Real! | Rachel Bailey - Habitat for Humanity of Metro Denver Marguerite Gravois - The Dunham School | Tennessee Ballroom D&E |
3:00 PM - 3:45 PM | Delivering for Community Foundations: Blackbaud’s Cloud Solution for Foundations | Daniel Affourtit - Blackbaud David Rode - Blackbaud Liz Marenakos - Global Marketing Scott Cross - Blackbaud | Ryman Studio L |
3:00 PM - 3:45 PM | How To Effectively Hire Team Members That Match Your Nonprofit's Culture | William Vanderbloemen - The Vanderbloemen Group | Bayou D |
3:00 PM - 3:45 PM | Best Practices in General Ledger Architecture Session (Part 1 of 2) (CPE Credit Available) | Nikki Caudle - Blackbaud Jonathan Howell - Blackbaud Amanda Deloy - Blackbaud | Ryman Ballroom ABC |
3:00 PM - 3:45 PM | How to Stand Out on #GivingTuesday: Tips and Tricks that Will Set Your Organization Apart for this Global Giving Movement | Alexis Fish - Blackbaud Vicki Morcos - Dunham Fund | Ryman Studio K |
3:00 PM - 3:45 PM | Blackbaud TeamRaiser Tactics that Work | Karen Cincotti - Roswell Park Alliance Foundation Marcy Fritter - Cathexis Partners | Canal E |
3:00 PM - 3:45 PM | Taking the NXT Step: How a Partnership Between Advancement and Information Technology Services Led to a Successful Conversion to Blackbaud Raiser's Edge NXT | Lindsey Hoham - Colgate University Bridget Gaudreau - Colgate University | Governor's Ballroom E |
3:00 PM - 3:45 PM | Hacking the Heist: How an Augmented Reality Experiment Went Uber-Viral | Brendan Ciecko - Cuseum | Lincoln A |
3:00 PM - 3:45 PM | Finding the Right NPO Partner: What to look for and how to find an organization that aligns with your company’s mission and values | Brittany Hill - Accelerist | Ryman Studio D |
3:00 PM - 3:45 PM | Leveraging Blackbaud Financial Edge NXT to Reengineer Higher Education Foundation Business Processes and Best Practices | John Cashman - Blackbaud | Governor's Ballroom A |
3:00 PM - 3:45 PM | Research for the Non-Researcher | Liza Turcotte - US Sales | Ryman Studio MNO |
3:00 PM - 3:45 PM | Did You Know Your Donor Has a Mission Too? | Sophia Latto - Blackbaud | Ryman Ballroom D&E |
3:00 PM - 3:45 PM | Alumni Challenges: Transforming that $50 Donation to a Sustaining Giver | Lovisa Mendelson - Blackbaud Alexander Orr - Sales Enablement | Ryman Studio F&G |
3:00 PM - 3:45 PM | Blackbaud Luminate Online: Don't Ignore Your Check Engine Light! | Kelley Hohl - Blackbaud | Tennessee Ballroom C |
3:00 PM - 3:45 PM | Website Trends for the Future | Ira Horowitz - Cornershop Creative | Tennessee Ballroom A |
3:00 PM - 3:45 PM | Introducing Blackbaud Peer-to-Peer Fundraising, Powered by JustGiving | Robyn Mendez - Blackbaud Neil Harkins - Blackbaud | Bayou A&B |
3:00 PM - 3:45 PM | Online Fundraising Scorecard 2.0 | Nils Smith - Dunham & Company | Lincoln D&E |
3:00 PM - 3:45 PM | The Opportunity of Collaborative Nonprofit Benchmarking: What Is It? Why Now? How Can I Get Involved? | Linton Myers - Blackbaud Nicola Bach - Blackbaud | Governor's Ballroom D |
3:00 PM - 3:45 PM | Time-Saving Tips for Simplifying Reconciliation | Clint Boswell - Blackbaud Jarod Bonino - Blackbaud Thomas Walker - US Sales | Canal D |
3:00 PM - 3:45 PM | The Business of Ministry: Leading Your Church with Lessons from the Marketplace | Wes Gay - WayFinder | Bayou C |
3:00 PM - 3:45 PM | Five Hacks for Managing Your Virtual Team in Blackbaud Raiser's Edge NXT | Peter Gross - Build Consulting | Presidential Ballroom A |
3:00 PM - 3:45 PM | Are You Prepared to Meet Supporter Data Privacy Standards | Cameron Stoll - Blackbaud | Washington B |
3:00 PM - 3:45 PM | Managing the “Manager” Part of Database Manager in the Fundraising Profession Today | Bill Connors - Bill Connors, CFRE | Presidential Ballroom B |
3:45 PM - 4:15 PM | Break in Floor Lobbies | | Breakout Session Lobbies (Various Floors) |
3:45 PM - 4:15 PM | Making Pro-Bono Volunteering Work for Your Organization | Emily Patrick - Common Impact | The #bbcon Lounge |
4:30 PM - 5:15 PM | Crowdfunding: Start Now! | Neil Harkins - Blackbaud Christine Prete - Diocese of Trenton | Bayou D |
4:30 PM - 5:15 PM | The Roles Purpose and Career Progression Play in Building a Successful Corporate Social Responsibility (CSR) Model | Dustin Joost - Blackbaud Andrew J. Troup - Blackbaud, Inc. | Ryman Studio D |
4:30 PM - 5:15 PM | Making Connections that Matter: A Healthcare Networking Opportunity | Dean Cikins - Blackbaud Healthcare Courtney Corbin - US Sales | Governor's Ballroom B |
4:30 PM - 5:15 PM | The Fun Guide to Annual Fundraising Metrics for Non-Experts | Jeff Eland - Blakely Sara Campbell Mates - Blakely | Ryman Ballroom D&E |
4:30 PM - 5:15 PM | Buy-In for the Win: Building an Organizational Culture to Support Technology Change | Kyle Curry - Firefly Partners Jen Frazier - Firefly Partners | Governor's Ballroom D |
4:30 PM - 5:15 PM | Do This, Not That: Proven Best Practices for Today's Fundraiser | Chuck Longfield - Blackbaud Institute | Washington B |
4:30 PM - 5:15 PM | User Adoption and Best Practices for Your CRM Solution | Jo Butler - Build Consulting/Bread for the World Camille Brooks - Bread for the World | Lincoln D&E |
4:30 PM - 5:15 PM | Measuring Impact at Every Level | Aaron Larkin - Blackbaud Alexis Fish - Blackbaud | Ryman Studio K |
4:30 PM - 5:15 PM | Best Practices in General Ledger Architecture Session (Part 2 of 2) (CPE Credit Available) | Nikki Caudle - Blackbaud Jonathan Howell - Blackbaud Amanda Deloy - Blackbaud | Ryman Ballroom ABC |
4:30 PM - 5:15 PM | Making the Most of Post-Acceptance in Blackbaud Award Management | Jennifer Standley - Blackbaud | Bayou E |
4:30 PM - 5:15 PM | ROADMAP: A Look Ahead: Blackbaud Education Management | Paul Finch - Blackbaud | Governor's Ballroom A |
4:30 PM - 5:15 PM | Fully Realized: Using Raiser's Edge to Manage Your Fundraising Priorities | Jodi McLaughlin - Carnegie Museums of Pittsburgh Liz McFalin-Marciak - Carnegie Museums of Pittsburgh | Lincoln A |
4:30 PM - 5:15 PM | From Crystal to Cloud: Modern Reporting and Analytics with Blackbaud's SKY API | Graham Getty - St. Albans School David Zeidman - Zeidman Development | Lincoln C |
4:30 PM - 5:15 PM | Closing the Social Good Data and Information Gap | Kim Young - America's Charities Scott Schenkelberg - Miriam’s Kitchen Gary Levante - Berkshire Bank Candi Maciel - Best Friends Animal Society | Tennessee Ballroom B |
4:30 PM - 5:15 PM | Unlocking the Secrets Behind Your Sustainer Data | Nigel Rowe - Feeding America, Inc. Alexia Chapparone - Blackbaud | Tennessee Ballroom C |
4:30 PM - 5:15 PM | How Are Database Administrators Using Blackbaud Raiser's Edge NXT Webview? | Jennifer Cressotti - Blackbaud Sunshine Reinken Watson - Valleywise Health Foundation Patti Hommes - Jack & Jill Center | Presidential Chamber B |
4:30 PM - 5:15 PM | The Donors of Tomorrow: Effective Ways to Engage Young Donors | Rachel Clemens - Mighty Citizen | Presidential Ballroom D |
4:30 PM - 5:15 PM | SEO Content Marketing Strategies | Will Hull - Blackbaud | Tennessee Ballroom D&E |
4:30 PM - 5:15 PM | Blackbaud Financial Edge NXT API Deep Dive: Expanding the Power and Reach of Your Financial Application | James Poole - Blackbaud Doug Scott - Blackbaud Eddie Barker - Blackbaud | Ryman Studio PQR |
4:30 PM - 5:15 PM | Wisdom from the Pros: Strategies for Success with Higher Education Solutions | Mary Kathryn Nunes - Blackbaud Libby Davis - The Citadel Foundation Kelly Garwood - Grinnell College Stephanie Poignant - Bradley University | Presidential Ballroom B |
4:30 PM - 5:15 PM | A Bountiful Blend: Gifts of Cash, Assets (or Both), and Those Who Give Them | Greg Ring - The Giving Crowd Katherine Swank - Blackbaud | Governor's Ballroom C |
4:30 PM - 5:15 PM | World Wildlife Fund® Case Study: Partnering and Navigating Different Agendas (PANDA). Working effectively with Blackbaud and Blackbaud Partners during and after a project. A Blackbaud CRM Case Study. | Stacey Segal - BrightVine Solutions Daniel Bourg - World Wildlife Fund Paul Robinson - Blackbaud | Presidential Ballroom A |
4:30 PM - 5:15 PM | Jesus Didn't Have Snapchat, But Your Church Should | Josh Detweiler - AppJaxx | Bayou C |
4:30 PM - 5:15 PM | Mobile Giving for Better Fundraising in Blackbaud Luminate | Shiloh Fallon - Blackbaud Erik Leaver - Blackbaud | Tennessee Ballroom A |
4:30 PM - 5:15 PM | A Crash Course in Microsoft 365 Business for Nonprofits | Andy Norris - Microsoft | Ryman Ballroom F |
4:30 PM - 5:15 PM | ROADMAP: Peer-to-Peer Fundraising Roadmap | Robyn Mendez - Blackbaud John Miller - Blackbaud | Bayou A&B |
4:30 PM - 5:15 PM | ROADMAP: SKY Reporting: We Have the Insights | Blake Moody - Blackbaud, Inc | Ryman Studio MNO |
5:30 PM - 6:15 PM | Did someone say BINGO?! | | The #bbcon Lounge |
6:00 PM - 8:00 PM | Expo Hall Reception | | Ryman Hall C2 |
6:10 PM - 6:30 PM | Personify Presents: Connect Your Audience and Drive Engagement With An Online Community | Benjamin Morton - Personify | Expo Hall Theater |
6:40 PM - 7:00 PM | WhiteOwl Presents: Learn how to automate your invoices with PaperSave for FE. | Holly Condon - WhiteOwl, The Developers Of PaperSave | Expo Hall Theater |
7:10 PM - 7:30 PM | Blackbaud Payment Services Presents: Effectively Manage Your Organizational Spending | Julia Petit - Blackbaud Lori Borg - Blackbaud | Expo Hall Theater |
Thursday, October 17, 2019 |
7:00 AM - 11:00 AM | Registration | | Delta Lobby C |
8:00 AM - 8:30 AM | Power Up Snacks | | Breakout Session Lobbies (Various Floors) |
8:30 AM - 9:15 AM | Peer-to-Peer Freakonomics: The Surprising Decisions People Make When Donating to Nonprofits | Otis Fulton - Turnkey P2P John Vranas - The Humane Society of the United States | Ryman Studio F&G |
8:30 AM - 9:15 AM | Robotic Process Automation: What It Means for Your Healthcare Organization | Louis Stratton - Blackbaud | Presidential Ballroom A |
8:30 AM - 9:15 AM | The Death of the Spreadsheet | Laurie Miller - Blackbaud Marissa Peterson - Blackbaud | Presidential Ballroom B |
8:30 AM - 9:15 AM | Fundraising Best Practices—A Global Perspective: Is My Organization Reaching Its Fundraising Potential? | Nicola Bach - Blackbaud | Presidential Ballroom D |
8:30 AM - 9:15 AM | Finding the Missing Pieces: Going From a Home-Grown System to Blackbaud Award Management | Keith Brown - University of Wisconsin-Madison Stevi Parmentier - UW-Madison Ozzyie Chen - Univ of WI - Madison | Bayou E |
8:30 AM - 9:15 AM | Implementing Digital Campaign Strategies | Paul Robinson - Blackbaud Sara Anne Bennett - Blackbaud Kristin Lambert - University System of New Hampshire Missy Egelhoff - Marquette University | Governor's Ballroom A |
8:30 AM - 9:15 AM | Storytelling for Impact: Helping Donors Understand the Value of Their Dollar | Andrew Buck - Mighty Citizen | Washington B |
8:30 AM - 9:15 AM | User Insights for Good: Using Analytics to Better Align to Users | Scott Kavanagh - Blackbaud Fatih Koca - Mixpanel Kelly Connolly - Mixpanel Sean Reed - Mixpanel | Lincoln C |
8:30 AM - 9:15 AM | ROADMAP: Blackbaud’s Common Financial Capabilities Roadmap | Thomas Walker - US Sales Melissa Bethancourt - Blackbaud Clint Boswell - Blackbaud | Ryman Ballroom ABC |
8:30 AM - 9:15 AM | The Biblical Basis for Fundraising and the Top Ten Fundraising Mistakes to Avoid | Rick Dunham - Dunham and Company | Bayou D |
8:30 AM - 9:15 AM | Starting on the Right Foot: Launching Your Scholarship Review Season the Right Way | Nick Fazzini - Blackbaud | Governor's Ballroom E |
8:30 AM - 9:15 AM | Using Blackbaud Raiser's Edge to Build a World-Class Major Gifts Program | Lauren Montenegro - Einstein Healthcare Network Mary Shaffer - Einstein Healthcare Network | Lincoln D&E |
8:30 AM - 9:15 AM | Blackbaud Raiser's Edge NXT for Database Managers | Ingrid Zepp - Ursinus College Sandy Wilder - Leading Edge Software Solutions LLC | Ryman Ballroom D&E |
8:30 AM - 9:15 AM | Supporters In Sight: Introduction to Personas | Melissa Bank Stepno - Blackbaud | Ryman Studio ABC |
8:30 AM - 9:15 AM | Duplicates, Duplicates, and More Duplicates | Melissa Daniel - Blackbaud Adriene Chisolm - Blackbaud Che' Edwards - Blackbaud Ron Fontenot - Blackbaud | Ryman Studio MNO |
8:30 AM - 9:15 AM | ROADMAP: Blackbaud Faith Solutions Roadmap for Churches | Laura Beussman - Blackbaud Courtney Grainger - Blackbaud | Bayou C |
8:30 AM - 9:15 AM | Re-Engaging Your Duds and Other Stories of Triumph | Rachael Ahrens - Blackbaud | Tennessee Ballroom C |
8:30 AM - 9:15 AM | Leveraging Blackbaud Luminate Online to Crush Hunger (and Fundraising Goals) | Ioannis Saratsis - RKD Group Heidi Cannella - Utah Food Bank | Jackson C&D |
8:30 AM - 9:15 AM | How and Why Did DIY Become So Important to Healthcare Fundraising? | Michael Johnston - hjc Jon Collins - Parkinson Canada | Tennessee Ballroom B |
8:30 AM - 9:15 AM | Streamline Processes and Connect People to Information with PaperSave for BBCRM | Wadih Pazos - WhiteOwl | Ryman Ballroom F |
8:30 AM - 9:15 AM | One Day Only! How to Run a Successful 24-Hour Campaign with Blackbaud Online Express | Nicholas McLaughlin - Alabama Symphonic Association, Inc. | Lincoln A |
8:30 AM - 9:15 AM | Financial Edge NXT: Deep dive – Advanced Allocations and Automated Accounting | Eddie Barker - Blackbaud | Ryman Studio PQR |
8:30 AM - 9:15 AM | Exploring Employee Disaster & Hardship Relief: How corporations and their employees can effectively provide financial support when fellow employees need it most | Ashley Oster - E4E Relief Michelle Naggar Reichenbach - Marriott International | Ryman Studio D |
8:30 AM - 9:15 AM | Marketing from the IT Perspective: You Have the Data—Start Using It! | Joe Cunningham - Alzheimer's Association | Tennessee Ballroom D&E |
9:00 AM - 12:00 PM | Innovation Showcase Expo Open | | Ryman Hall C2 |
9:45 AM - 10:45 AM | Closing Main Stage Session | Catherine LaCour - Global Marketing | Delta Ballroom |
10:45 AM - 12:00 PM | Brunch in Expo Hall | | Ryman Hall C1 |
11:00 AM - 11:20 AM | Reporting Xpress Presents: Reporting & Information Distribution Reimagined | Susan Smith - Reporting Xpress Joel Weinbach - Reporting Xpress Kim Elliott - Reporting Xpress | Expo Hall Theater |
11:30 AM - 12:00 PM | Building Ad Campaigns that Move the Needle: A Discussion with the Ad Council | Rachel Hutchisson - Blackbaud Anthony Signorelli - The Ad Council | Ryman Ballroom F |
12:00 PM - 1:15 PM | Fraud Prevention: How Blackbaud Financial Edge NXT and Best Practices Can Help You Prevent Fraud (CPE Credit Available) | Melissa Bethancourt - Blackbaud Julia Petit - Blackbaud | Ryman Ballroom ABC |
12:00 PM - 1:15 PM | Next Generation Fundraising Technology - New Integrations for Luminate Online and Teamraiser | Bri MacBain - Edge Web Apps | Tennessee Ballroom A |
12:00 PM - 1:15 PM | Customer Journey Workshop: Blackbaud Wants Your Insights! | Ryan Eckenrode - Blackbaud Mark Reinisch - Blackbaud | Lincoln C |
12:00 PM - 1:15 PM | Doing More with Less – How Top Non-Profits are Using HR Technology to Improve Organizational Efficiency | Tim Ruge - Paycor Rick Chouteau - Paycor | Ryman Ballroom F |
12:00 PM - 1:15 PM | Flex, Conditionals, Renewals—Oh My! Making the Most of Your Applications | Nick Fazzini - Blackbaud | Bayou E |
12:00 PM - 1:15 PM | Using Blackbaud's Digital Marketing Solutions to Build a Stronger Institution | Kaela Mazzola - Blackbaud Dan Keyworth - Customer Success Modernization | Ryman Ballroom D&E |
12:00 PM - 1:15 PM | Breakthrough Corporate Social Responsibility (CSR) Communications | Rich Maiore - Rocket Social Impact | Ryman Studio D |
12:00 PM - 1:15 PM | Using Data to Identify Major And Mid-Level Supporters in Your Ticketing Audience | Rob Urbanski - Blackbaud | Lincoln A |
12:00 PM - 1:15 PM | Accounting for Grants and Contributions (ASU 2018-08) | paul Preziotti - Johnson Lambert LLP | Ryman Studio PQR |
12:00 PM - 1:15 PM | The Next Generation of Giving | Ashley Thompson - Blackbaud Institute Michael Johnston - hjc | Ryman Studio ABC |
12:00 PM - 1:15 PM | No Sustainer Left Behind | Kristin Jackson - Boise State Public Radio Bethany Taylor - Boise State Public Radio | Tennessee Ballroom C |
12:00 PM - 1:15 PM | Digital Lessons from 100 Nonprofits | Eric Pratum - Bigwidesky | Washington B |
12:00 PM - 1:15 PM | You Don't Need A Lot To Raise A Lot with Blackbaud Luminate | Megan Vandekerckhove - Children's Health Foundation | Tennessee Ballroom D&E |
12:00 PM - 1:15 PM | Data Intelligence Is AIght | Andy Reeher - Blackbaud | Bayou D |
12:00 PM - 1:15 PM | Growing your church’s ministry with Blackbaud’s Cloud Solution for Faith Communities | Chip Minto - Blackbaud Dzauya Nkuchwayo - Blackbaud | Bayou C |
12:00 PM - 1:15 PM | Discover the Secret to Fundraising Effectiveness: Supporter Engagement Data | Mike Frenzel - Omatic Software | Presidential Ballroom B |
12:00 PM - 1:15 PM | Take Your Peer-to-Peer Reports and Dashboards to the Next Level with Luminate CRM and Lightning | Mark Becker - Cathexis Partners Matt Devine - Cathexis Partners | Presidential Ballroom A |
12:00 PM - 1:15 PM | Best Practices in Portfolio Management | Michael Van Dyke - Blackbaud | Ryman Studio MNO |
12:00 PM - 1:15 PM | How to Use Blackbaud Financial Edge NXT for Foundations: Tips and Tricks for Configuring and Using the Solution | Barton Dyson - Blackbaud | Ryman Studio L |
1:30 PM - 2:15 PM | How to Use Blackbaud Raiser’s Edge NXT for Foundations: Best Practices for Configuring and Using Blackbaud Raiser’s Edge NXT | Carly Meek - Blackbaud | Ryman Studio L |
1:30 PM - 2:15 PM | How Accounts Receivable in Blackbaud Financial Edge NXT Aims to Improve Industry-Standard Accounting Metrics | John Humphreys - Blackbaud Thomas Walker - US Sales | Ryman Ballroom ABC |
1:30 PM - 2:15 PM | Revenue Strategy: From Donations to Grants and Everything In-Between | Heather Johnson - Partners & Growth Angela Rockwell - Blackbaud | Ryman Studio PQR |
1:30 PM - 2:15 PM | Blackbaud Altru Safari | Shannon Knight - Knight Analysis & Solutions | Lincoln A |
1:30 PM - 2:15 PM | Beyond the Benchmark | Kathryn Hall - Global Marketing Katie Walters - Blackbaud | Tennessee Ballroom D&E |
1:30 PM - 2:15 PM | Streamlining Your Award Process with Blackbaud Award Management | Jennifer Standley - Blackbaud | Bayou E |
1:30 PM - 2:15 PM | Securing Social Good: How Blackbaud Cyber Security Protects Our Customers | Rich Friedberg - Blackbaud | Washington B |
1:30 PM - 2:15 PM | Building a Connected Campus with Blackbaud Financial Edge NXT | John Cashman - Blackbaud Leah Cannon Barron - College of Charleston Foundation Suzanne Harbin - Wallace State Community College - Hanceville Jessica Fleming - Blackbaud | Bayou D |
1:30 PM - 2:15 PM | Pat on Patronage: Best Practices to Cultivate, Capture and Consume Stewardship Data | Patrick Deming - Omatic Software Beletsh Ashebir - Baylor Health Care System Foundation | Presidential Ballroom A |
1:30 PM - 2:15 PM | ROADMAP: Solution Roadmap for Companies | Andrew J. Troup - Blackbaud, Inc. Wes Hendrix - Blackbaud | Ryman Studio D |