User Adoption and Best Practices for Your CRM Solution
When it comes to CRM solution implementation and adoption, the failure rate is high. Come to this session to learn how to get a return on your CRM investment by focusing on user adoption as the most critical factor.
Intermediate: 1-3 years of experience with the topic/product: comfortable with basic functions; looking to dive deeper
CEO/President, Database Admin/IS Professional, Development/Advancement Staff, Director of Development/Advancement, Director of Finance/CFO, Director of Marketing, Executive Director, IT, Grassroots & Advocacy
Fundraising & Relationship Management, Organizational & Program Management