The offical bbcon 2020 session schedule will be available in the new year but in the meantime, you can view a list of the bbcon 2019 sessions below.

Name Speakers Date Time Location Name
Analytics
Why Your Segmentation Strategy Needs a Three-Dimensional ApproachTuesday, October 15, 20191:30 PM - 2:30 PMRyman Studio MNO
Activating Your Data Health Superhero PowersTuesday, October 15, 20191:30 PM - 2:30 PMGovernor's Ballroom C
How Are Multichannel Donors Different but Really the Same?Tuesday, October 15, 20192:45 PM - 3:30 PMRyman Studio MNO
A Forrester Report: How the Houston Zoo Increased ROI by 373% with Blackbaud Target AnalyticsTuesday, October 15, 20192:45 PM - 3:30 PMGovernor's Ballroom C
Getting the Most Out of Dashboards and Insights in Blackbaud Raiser's Edge NXT and Blackbaud Financial Edge NXTTuesday, October 15, 20194:15 PM - 5:00 PMGovernor's Ballroom C
Optimizing Your Major Gift Program Through Transformational DonorsWednesday, October 16, 20198:30 AM - 9:15 AMRyman Studio MNO
Data Ethics in the Age of AIWednesday, October 16, 20198:30 AM - 9:15 AMGovernor's Ballroom C
donorCentrics Epiphanies and Revelations: Top Trends of the 2017–2018 Higher Education Benchmarking SeasonWednesday, October 16, 201911:15 AM - 12:15 PMTennessee Ballroom C
Right Message, Right Person, Right Channel: Direct Marketing Analytics at the National Park FoundationWednesday, October 16, 201911:15 AM - 12:15 PMGovernor's Ballroom C
Peer-to-Peer Crystal Ball: Using Advanced Analytics to Recruit and Coach the Next Generation of Volunteer FundraisersWednesday, October 16, 20191:45 PM - 2:45 PMGovernor's Ballroom C
Planned Giving Profiles: Know Thy DonorsWednesday, October 16, 20191:45 PM - 2:45 PMRyman Studio MNO
Sustainer State of the System:  Beyond the BasicsWednesday, October 16, 20193:00 PM - 3:45 PMGovernor's Ballroom C
Research for the Non-ResearcherWednesday, October 16, 20193:00 PM - 3:45 PMRyman Studio MNO
A Bountiful Blend: Gifts of Cash, Assets (or Both), and Those Who Give ThemWednesday, October 16, 20194:30 PM - 5:15 PMGovernor's Ballroom C
ROADMAP: SKY Reporting: We Have the InsightsWednesday, October 16, 20194:30 PM - 5:15 PMRyman Studio MNO
Duplicates, Duplicates, and More DuplicatesThursday, October 17, 20198:30 AM - 9:15 AMRyman Studio MNO
Fundraising Best Practices—A Global Perspective: Is My Organization Reaching Its Fundraising Potential?Thursday, October 17, 20198:30 AM - 9:15 AMPresidential Ballroom D
Best Practices in Portfolio ManagementThursday, October 17, 201912:00 PM - 1:15 PMRyman Studio MNO
Data Intelligence Is AIghtThursday, October 17, 201912:00 PM - 1:15 PMBayou D
Arts & Cultural
Super Session: The Data Is In! Connection is King for Cultural OrganizationsTuesday, October 15, 201910:45 AM - 12:00 PMLincoln A
Blackbaud Altru User GroupTuesday, October 15, 20191:30 PM - 2:30 PMLincoln A
Shaken, Not Stirred: How to Stare Down Organizational Change and WinTuesday, October 15, 20192:45 PM - 3:30 PMLincoln A
Duplicates in Your Data: Finding, Cleaning, and Preventing the MessTuesday, October 15, 20194:15 PM - 5:00 PMLincoln A
Peer-to-Peer Fundraising for Arts and Cultural OrganizationsWednesday, October 16, 20198:30 AM - 9:15 AMLincoln A
Collaboration: The Final FrontierWednesday, October 16, 201911:15 AM - 12:15 PMLincoln A
Advanced Querying: Adding Export Definitions and Smartfields to Advance Your ReportsWednesday, October 16, 20191:45 PM - 2:45 PMLincoln A
Hacking the Heist: How an Augmented Reality Experiment Went Uber-ViralWednesday, October 16, 20193:00 PM - 3:45 PMLincoln A
Fully Realized: Using Raiser's Edge to Manage Your Fundraising PrioritiesWednesday, October 16, 20194:30 PM - 5:15 PMLincoln A
One Day Only! How to Run a Successful 24-Hour Campaign with Blackbaud Online ExpressThursday, October 17, 20198:30 AM - 9:15 AMLincoln A
Using Data to Identify Major And Mid-Level Supporters in Your Ticketing AudienceThursday, October 17, 201912:00 PM - 1:15 PMLincoln A
Blackbaud Altru SafariThursday, October 17, 20191:30 PM - 2:15 PMLincoln A
Companies
Super Session: Connecting and Collaborating Thought Leaders in Corporate PhilanthropyTuesday, October 15, 201910:45 AM - 12:00 PMRyman Studio D
CSR Partnerships for ImpactTuesday, October 15, 20191:30 PM - 2:30 PMRyman Studio D
Measuring the Outcomes and Impact of Skills-Based Volunteer Programs in the Social SectorTuesday, October 15, 20192:45 PM - 3:30 PMRyman Studio D
Benefitfocus Presents: The Struggle for Top Talent is Real, Don’t Lose Your Top Talent to Private SectorTuesday, October 15, 20193:40 PM - 4:00 PMExpo Hall Theater
Corporations and the Sustainable Development Goals - How are we really moving the needle?Tuesday, October 15, 20194:15 PM - 5:00 PMRyman Studio D
The Evolution of Employee Engagement Based Off of the Industry Report Trends and BenchmarksWednesday, October 16, 20198:30 AM - 9:15 AMRyman Studio D
Making It Count: How to Measure the Full Impact of Corporate Giving and Employee VolunteerismWednesday, October 16, 201911:15 AM - 12:15 PMRyman Studio D
Everyday Corporate Social Responsibility (CSR)Wednesday, October 16, 20191:45 PM - 2:45 PMRyman Studio D
Finding the Right NPO Partner: What to look for and how to find an organization that aligns with your company’s mission and valuesWednesday, October 16, 20193:00 PM - 3:45 PMRyman Studio D
Making Pro-Bono Volunteering Work for Your OrganizationWednesday, October 16, 20193:45 PM - 4:15 PMThe #bbcon Lounge
The Roles Purpose and Career Progression Play in Building a Successful Corporate Social Responsibility (CSR) ModelWednesday, October 16, 20194:30 PM - 5:15 PMRyman Studio D
Exploring Employee Disaster & Hardship Relief: How corporations and their employees can effectively provide financial support when fellow employees need it mostThursday, October 17, 20198:30 AM - 9:15 AMRyman Studio D
Breakthrough Corporate Social Responsibility (CSR) CommunicationsThursday, October 17, 201912:00 PM - 1:15 PMRyman Studio D
ROADMAP: Solution Roadmap for CompaniesThursday, October 17, 20191:30 PM - 2:15 PMRyman Studio D
Faith Communities
Super Session: The Cutting-Edge ChurchTuesday, October 15, 201910:45 AM - 12:00 PMGovernor's Ballroom A&E
Church Revitalization: Helping a Church Get UnstuckTuesday, October 15, 20191:30 PM - 2:30 PMBayou C
The Age of Digital Community: Why Are They Important and Should I Create One?Tuesday, October 15, 20191:30 PM - 2:30 PMBayou D
Five Cultural Challenges Nonprofits Face With Digital FundraisingTuesday, October 15, 20192:45 PM - 3:30 PMBayou D
How To Effectively Hire Team Members That Match Your Church's CultureTuesday, October 15, 20192:45 PM - 3:30 PMBayou C
Reaching Others in Our Diverse, Divided, and Post-Christian World Tuesday, October 15, 20194:15 PM - 5:00 PMBayou C
No One Carries a Checkbook AnymoreTuesday, October 15, 20194:15 PM - 5:00 PMBayou D
In The Beginning, God Created...Wednesday, October 16, 20198:30 AM - 9:15 AMBayou C
ROADMAP: Diocesan RoundtableWednesday, October 16, 201911:15 AM - 12:15 PMBayou D
Multi-Cultural > Mono-CulturalWednesday, October 16, 201911:15 AM - 12:15 PMBayou C
If God Will Provide, Why Do We Have to Ask for MoneyWednesday, October 16, 20191:45 PM - 2:45 PMBayou C
ROADMAP: Blackbaud Faith Solutions Roadmap for Ministries and Mission OrganizationsWednesday, October 16, 20191:45 PM - 2:45 PMBayou D
The Business of Ministry: Leading Your Church with Lessons from the MarketplaceWednesday, October 16, 20193:00 PM - 3:45 PMBayou C
How To Effectively Hire Team Members That Match Your Nonprofit's CultureWednesday, October 16, 20193:00 PM - 3:45 PMBayou D
Crowdfunding: Start Now!Wednesday, October 16, 20194:30 PM - 5:15 PMBayou D
Jesus Didn't Have Snapchat, But Your Church Should Wednesday, October 16, 20194:30 PM - 5:15 PMBayou C
ROADMAP: Blackbaud Faith Solutions Roadmap for ChurchesThursday, October 17, 20198:30 AM - 9:15 AMBayou C
The Biblical Basis for Fundraising and the Top Ten Fundraising Mistakes to AvoidThursday, October 17, 20198:30 AM - 9:15 AMBayou D
Growing your church’s ministry with Blackbaud’s Cloud Solution for Faith CommunitiesThursday, October 17, 201912:00 PM - 1:15 PMBayou C
Financial Management
Actionable Intelligence Tools for Financial Operations: Innovations That Help You Work Smarter and FasterTuesday, October 15, 20191:30 PM - 2:30 PMRyman Studio PQR
Development Is from Mars! Finance Is from Venus! Integrating Development and Finance Through Technology and Best Practices (CPE Credit Available)Tuesday, October 15, 20191:30 PM - 2:30 PMRyman Ballroom ABC
Accountable Impact Study: Survey ReviewTuesday, October 15, 20192:45 PM - 3:30 PMRyman Studio PQR
Productivity Hacks: Getting the Most Out of Blackbaud Financial Edge NXT (Part 1 of 2) (CPE Credit Available)Tuesday, October 15, 20192:45 PM - 3:30 PMRyman Ballroom ABC
Productivity Hacks: Getting the Most Out of Blackbaud Financial Edge NXT (Part 2 of 2) (CPE Credit Available)Tuesday, October 15, 20194:15 PM - 5:00 PMRyman Ballroom ABC
Blackbaud Financial Edge NXT Deep Dive: A Month in the Life of an Endowed FundTuesday, October 15, 20194:15 PM - 5:00 PMRyman Studio PQR
ROADMAP: Blackbaud Financial Edge NXT RoadmapWednesday, October 16, 20198:30 AM - 9:15 AMRyman Ballroom ABC
Blackbaud Financial Edge NXT Deep Dive: The Benefits of Analysis and Reporting Using Cost Per Unit (CPE Credit Available)Wednesday, October 16, 201911:15 AM - 12:15 PMRyman Studio PQR
Our Journey: Implementing Expense Management and Blackbaud Purchase CardsWednesday, October 16, 201911:15 AM - 12:15 PMRyman Ballroom ABC
Accountable Impact Study: Panel DiscussionWednesday, October 16, 20191:45 PM - 2:45 PMWashington B
Simplified Workflow Workshop: A Day in the Life of a Finance Professional (CPE Credit Available)Wednesday, October 16, 20191:45 PM - 2:45 PMRyman Ballroom ABC
What We All Need to Know About Nonprofit Audited FinancialsWednesday, October 16, 20191:45 PM - 2:45 PMRyman Studio PQR
From the Cabinet to the Cloud: Our Path to the Paperless OfficeWednesday, October 16, 20193:00 PM - 3:45 PMRyman Studio PQR
Best Practices in General Ledger Architecture Session (Part 1 of 2) (CPE Credit Available)Wednesday, October 16, 20193:00 PM - 3:45 PMRyman Ballroom ABC
Blackbaud Financial Edge NXT API Deep Dive: Expanding the Power and Reach of Your Financial Application Wednesday, October 16, 20194:30 PM - 5:15 PMRyman Studio PQR
Best Practices in General Ledger Architecture Session (Part 2 of 2) (CPE Credit Available)Wednesday, October 16, 20194:30 PM - 5:15 PMRyman Ballroom ABC
WhiteOwl Presents: Learn how to automate your invoices with PaperSave for FE.Wednesday, October 16, 20196:40 PM - 7:00 PMExpo Hall Theater
Financial Edge NXT: Deep dive – Advanced Allocations and Automated AccountingThursday, October 17, 20198:30 AM - 9:15 AMRyman Studio PQR
ROADMAP: Blackbaud’s Common Financial Capabilities RoadmapThursday, October 17, 20198:30 AM - 9:15 AMRyman Ballroom ABC
Fraud Prevention: How Blackbaud Financial Edge NXT and Best Practices Can Help You Prevent Fraud (CPE Credit Available)Thursday, October 17, 201912:00 PM - 1:15 PMRyman Ballroom ABC
Accounting for Grants and Contributions (ASU 2018-08)Thursday, October 17, 201912:00 PM - 1:15 PMRyman Studio PQR
Revenue Strategy: From Donations to Grants and Everything In-BetweenThursday, October 17, 20191:30 PM - 2:15 PMRyman Studio PQR
How Accounts Receivable in Blackbaud Financial Edge NXT Aims to Improve Industry-Standard Accounting MetricsThursday, October 17, 20191:30 PM - 2:15 PMRyman Ballroom ABC
Focus on Tech
WhiteOwl Presents: Save time and money by automating your Gift Processes!Tuesday, October 15, 201912:40 PM - 1:00 PMExpo Hall Theater
Nagarro Presents: Learning path optimization in education using advance analyticsTuesday, October 15, 20191:10 PM - 1:30 PMExpo Hall Theater
Emerging Tech Trends and Their Impact on Social GoodTuesday, October 15, 20191:30 PM - 2:30 PMWashington B
ROADMAP: Focus on Tech Kickoff: Powering Social Good with Blackbaud SKYTuesday, October 15, 20192:45 PM - 3:30 PMLincoln C
Cloud Computing Made SimpleTuesday, October 15, 20194:15 PM - 5:00 PMRyman Ballroom F
SKY Architecture Explained: Behind the Scenes of a New Blackbaud SolutionTuesday, October 15, 20194:15 PM - 5:00 PMLincoln C
Securing Blackbaud SKY: How Blackbaud Keeps Your Data Safe in the CloudWednesday, October 16, 20198:30 AM - 9:15 AMLincoln C
ROADMAP: SKY Developer: Expanding the Ecosystem of GoodWednesday, October 16, 201911:15 AM - 12:15 PMLincoln C
Reason One Presents: How to Make Luminate Online® More Web Accessible and Increase DonationsWednesday, October 16, 201912:40 PM - 1:00 PMExpo Hall Theater
SKY Developer Deep DiveWednesday, October 16, 20191:45 PM - 2:45 PMLincoln C
Learn about the latest developments with PaperSave 7.0Wednesday, October 16, 20191:45 PM - 2:45 PMRyman Ballroom F
User Experience Design at BlackbaudWednesday, October 16, 20193:00 PM - 3:45 PMLincoln C
From Crystal to Cloud: Modern Reporting and Analytics with Blackbaud's SKY APIWednesday, October 16, 20194:30 PM - 5:15 PMLincoln C
User Insights for Good: Using Analytics to Better Align to UsersThursday, October 17, 20198:30 AM - 9:15 AMLincoln C
Reporting Xpress Presents: Reporting & Information Distribution ReimaginedThursday, October 17, 201911:00 AM - 11:20 AMExpo Hall Theater
Securing Social Good: How Blackbaud Cyber Security Protects Our CustomersThursday, October 17, 20191:30 PM - 2:15 PMWashington B
Foundations
Super Session: Unlocking Your Foundation’s Unicorn PotentialTuesday, October 15, 201910:45 AM - 12:00 PMRyman Studio PQR
Blackbaud Foundations Solutions Strategy Tuesday, October 15, 20191:30 PM - 2:30 PMRyman Studio L
Blackbaud Grantmaking and Financial Edge: Making the Marriage WorkTuesday, October 15, 20192:45 PM - 3:30 PMRyman Studio L
The Dallas Foundation’s 2019 Digital Transformation JourneyTuesday, October 15, 20192:45 PM - 3:30 PMRyman Studio K
ROADMAP: What's New in Blackbaud GrantmakingTuesday, October 15, 20194:15 PM - 5:00 PMRyman Studio K
Building Community with Your #GivingTuesday Campaign: How a Community Foundation Discovered the Day Is About Much More Than Raising MoneyTuesday, October 15, 20194:15 PM - 5:00 PMRyman Studio L
Open Forum: Independent & Family Foundations and GrantmakingWednesday, October 16, 20198:30 AM - 9:15 AMRyman Studio L
UN Sustainable Development Goals: Choosing the Right Measures for Your Organization and Community Partners Wednesday, October 16, 20198:30 AM - 9:15 AMRyman Studio K
Visualizing Your Foundation and Grantees Using the Blackbaud API and TableauWednesday, October 16, 201911:15 AM - 12:15 PMRyman Studio K
Cheers to 40 Years: Fundamental, Formidable, and Fabulous Raiser’s Edge Tips to Help You Excel as a Database ManagerWednesday, October 16, 201911:15 AM - 12:15 PMRyman Studio L
Community Foundations Panel DiscussionWednesday, October 16, 20191:45 PM - 2:45 PMRyman Studio L
You Make Me Wanna Dedupe: How to Find, Eliminate, and Prevent Duplicate RecordsWednesday, October 16, 20191:45 PM - 2:45 PMRyman Studio K
How to Stand Out on #GivingTuesday: Tips and Tricks that Will Set Your Organization Apart for this Global Giving MovementWednesday, October 16, 20193:00 PM - 3:45 PMRyman Studio K
Delivering for Community Foundations: Blackbaud’s Cloud Solution for FoundationsWednesday, October 16, 20193:00 PM - 3:45 PMRyman Studio L
Measuring Impact at Every LevelWednesday, October 16, 20194:30 PM - 5:15 PMRyman Studio K
How to Use Blackbaud Financial Edge NXT for Foundations: Tips and Tricks for Configuring and Using the SolutionThursday, October 17, 201912:00 PM - 1:15 PMRyman Studio L
How to Use Blackbaud Raiser’s Edge NXT for Foundations: Best Practices for Configuring and Using Blackbaud Raiser’s Edge NXTThursday, October 17, 20191:30 PM - 2:15 PMRyman Studio L
Fundraising & Relationship Management
10 Keys to Blackbaud Raiser's Edge NXT SuccessTuesday, October 15, 20191:30 PM - 2:30 PMPresidential Ballroom D
Small Shop, Big FundraisingTuesday, October 15, 20191:30 PM - 2:30 PMPresidential Ballroom B
Long-Term Success with Blackbaud CRM: Help Desk, Training, and Planning for the FutureTuesday, October 15, 20191:30 PM - 2:30 PMPresidential Ballroom A
Motivating Your Team to Use Blackbaud Raiser’s Edge While Maintaining Clean DataTuesday, October 15, 20191:30 PM - 2:30 PMLincoln D&E
Digging into Data with AWS & Best Friends Animal SocietyTuesday, October 15, 20192:45 PM - 3:30 PMRyman Ballroom F
If You Build It, They Will Come: User-Defined Fields for Better ReportingTuesday, October 15, 20192:45 PM - 3:30 PMPresidential Ballroom A
The Evolution of CSR: Corporate Citizenship and Purpose. What it means for Companies, their employees and their Nonprofit Partners Tuesday, October 15, 20192:45 PM - 3:30 PMRyman Ballroom D&E
Is RENXT for Me? A Newcomer's Look at Blackbaud Raiser's Edge NXT with Blackbaud MarketingTuesday, October 15, 20192:45 PM - 3:30 PMLincoln D&E
Campaigns as Agents of ChangeTuesday, October 15, 20192:45 PM - 3:30 PMPresidential Ballroom D
The Life-Changing Magic of Tidying Up Your DataTuesday, October 15, 20192:45 PM - 3:30 PMPresidential Ballroom B
Growing Your Programs: Making the Move from Blackbaud eTapestry to Blackbaud Raiser's Edge NXTTuesday, October 15, 20194:15 PM - 5:00 PMLincoln D&E
Marketing Efforts Are Not Rocket Science: A United States Fund for UNICEF Case StudyTuesday, October 15, 20194:15 PM - 5:00 PMPresidential Ballroom A
Demystifying the Cloud: Blackbaud SKY and Blackbaud Raiser's Edge NXTTuesday, October 15, 20194:15 PM - 5:00 PMPresidential Ballroom B
Targeting for Greater Impact: How to Develop a Donor Segmentation StrategyTuesday, October 15, 20194:15 PM - 5:00 PMPresidential Ballroom D
Communication Strategies to Engage the Modern Major Gift DonorTuesday, October 15, 20194:15 PM - 5:00 PMRyman Ballroom D&E
Hack My Blackbaud Raiser's Edge NXTWednesday, October 16, 20198:30 AM - 9:15 AMLincoln D&E
Raiser's Edge NXT: Why Your Donors Will Love You for Making the SwitchWednesday, October 16, 20198:30 AM - 9:15 AMRyman Ballroom D&E
Demystifying the Cloud: Blackbaud SKY and Blackbaud CRMWednesday, October 16, 20198:30 AM - 9:15 AMPresidential Ballroom A
ROADMAP: Blackbaud eTapestry RoadmapWednesday, October 16, 20198:30 AM - 9:15 AMPresidential Ballroom B
Getting It Done While Keeping It RealWednesday, October 16, 20198:30 AM - 9:15 AMPresidential Ballroom D
ROADMAP: Blackbaud Raiser's Edge NXT Fundraising and Marketing RoadmapWednesday, October 16, 201911:15 AM - 12:15 PMDelta Ballroom
Using Experimentation to Optimize Your FundraisingWednesday, October 16, 20191:00 PM - 1:30 PMThe #bbcon Lounge
Finding Fundraising Opportunities in Unlikely Situations: How a Rebrand Can Be the ‘Carpe Diem’ Fundraisers Are Looking ForWednesday, October 16, 20191:45 PM - 2:45 PMLincoln D&E
Fundraising Technology for Your Nonprofit: Raise More Money Faster and CheaperWednesday, October 16, 20191:45 PM - 2:45 PMRyman Ballroom D&E
I'm Not a Fundraiser: What Can Blackbaud Raiser's Edge NXT Do for Me? Wednesday, October 16, 20191:45 PM - 2:45 PMPresidential Ballroom B
ROADMAP: Blackbaud CRM and Blackbaud Internet Solutions RoadmapWednesday, October 16, 20191:45 PM - 2:45 PMPresidential Ballroom D
Blackbaud eTapestry Online Giving Customer PanelWednesday, October 16, 20191:45 PM - 2:45 PMPresidential Ballroom A
Five Hacks for Managing Your Virtual Team in Blackbaud Raiser's Edge NXTWednesday, October 16, 20193:00 PM - 3:45 PMPresidential Ballroom A
Introduction to Blackbaud Raiser's Edge NXT EventsWednesday, October 16, 20193:00 PM - 3:45 PMPresidential Ballroom D
Managing the “Manager” Part of Database Manager in the Fundraising Profession TodayWednesday, October 16, 20193:00 PM - 3:45 PMPresidential Ballroom B
Online Fundraising Scorecard 2.0 Wednesday, October 16, 20193:00 PM - 3:45 PMLincoln D&E
Did You Know Your Donor Has a Mission Too?Wednesday, October 16, 20193:00 PM - 3:45 PMRyman Ballroom D&E
World Wildlife Fund® Case Study: Partnering and Navigating Different Agendas (PANDA). Working effectively with Blackbaud and Blackbaud Partners during and after a project. A Blackbaud CRM Case Study.Wednesday, October 16, 20194:30 PM - 5:15 PMPresidential Ballroom A
User Adoption and Best Practices for Your CRM Solution Wednesday, October 16, 20194:30 PM - 5:15 PMLincoln D&E
How Are Database Administrators Using Blackbaud Raiser's Edge NXT Webview?Wednesday, October 16, 20194:30 PM - 5:15 PMPresidential Chamber B
The Donors of Tomorrow: Effective Ways to Engage Young DonorsWednesday, October 16, 20194:30 PM - 5:15 PMPresidential Ballroom D
The Fun Guide to Annual Fundraising Metrics for Non-ExpertsWednesday, October 16, 20194:30 PM - 5:15 PMRyman Ballroom D&E
Using Blackbaud Raiser's Edge to Build a World-Class Major Gifts ProgramThursday, October 17, 20198:30 AM - 9:15 AMLincoln D&E
The Death of the SpreadsheetThursday, October 17, 20198:30 AM - 9:15 AMPresidential Ballroom B
Streamline Processes and Connect People to Information with PaperSave for BBCRM Thursday, October 17, 20198:30 AM - 9:15 AMRyman Ballroom F
Blackbaud Raiser's Edge NXT for Database ManagersThursday, October 17, 20198:30 AM - 9:15 AMRyman Ballroom D&E
Storytelling for Impact: Helping Donors Understand the Value of Their DollarThursday, October 17, 20198:30 AM - 9:15 AMWashington B
Take Your Peer-to-Peer Reports and Dashboards to the Next Level with Luminate CRM and LightningThursday, October 17, 201912:00 PM - 1:15 PMPresidential Ballroom A
Discover the Secret to Fundraising Effectiveness: Supporter Engagement DataThursday, October 17, 201912:00 PM - 1:15 PMPresidential Ballroom B
Digital Lessons from 100 NonprofitsThursday, October 17, 201912:00 PM - 1:15 PMWashington B
Pat on Patronage: Best Practices to Cultivate, Capture and Consume Stewardship DataThursday, October 17, 20191:30 PM - 2:15 PMPresidential Ballroom A
Healthcare
Super Session: Fuel Game-Changing PhilanthropyTuesday, October 15, 201910:45 AM - 12:00 PMTennessee Ballroom A
Talent Management Insights: Performance TrendsTuesday, October 15, 20191:30 PM - 2:30 PMCanal E
Adapt or Die: Five Reasons Your Grateful Patient Strategy Needs Relaunching (and What to Do About It)Tuesday, October 15, 20191:30 PM - 2:30 PMCanal A
Everything Employee Giving Campaigns: Innovate, Implement, and Inspire!Tuesday, October 15, 20192:45 PM - 3:30 PMCanal E
Unleash the Power of Grateful Patient Solution DataTuesday, October 15, 20192:45 PM - 3:30 PMCanal A
A Better Pipeline for Referrals: Optimizing your Clinician Engagement StrategyTuesday, October 15, 20194:15 PM - 5:00 PMCanal A
Sharing the Love: Gathering New Email Addresses and Donors with ValentinesTuesday, October 15, 20194:15 PM - 5:00 PMCanal E
Partnering Your Way to Success: Programs and Operations Implementing Grateful Patient Programs Across Multiple LocationsWednesday, October 16, 20198:30 AM - 9:15 AMCanal A
What Donors Really Want: How to Align Marketing and Development and Cultivate the Right Donors with the Right MessageWednesday, October 16, 20198:30 AM - 9:15 AMCanal E
Two Steps Forward: Growing Your Peer-to-Peer ResultsWednesday, October 16, 201911:15 AM - 12:15 PMCanal E
Get a Health Check: Optimize the People, Processes, and Technology after Go LiveWednesday, October 16, 201911:15 AM - 12:15 PMCanal A
Healthcare Case Study: Can Data Discovery Drive Organizational Change?Wednesday, October 16, 20191:45 PM - 2:45 PMCanal A
Hybrid Service Model: How a Combined Professional and Managed Services Approach Can Benefit Your OrganizationWednesday, October 16, 20193:00 PM - 3:45 PMCanal A
Blackbaud TeamRaiser Tactics that WorkWednesday, October 16, 20193:00 PM - 3:45 PMCanal E
Making Connections that Matter: A Healthcare Networking OpportunityWednesday, October 16, 20194:30 PM - 5:15 PMGovernor's Ballroom B
How and Why Did DIY Become So Important to Healthcare Fundraising?Thursday, October 17, 20198:30 AM - 9:15 AMTennessee Ballroom B
Robotic Process Automation: What It Means for Your Healthcare OrganizationThursday, October 17, 20198:30 AM - 9:15 AMPresidential Ballroom A
Higher Education
Super Session: Higher Education Kickoff—A Panel Discussion with Industry ExpertsTuesday, October 15, 201910:45 AM - 12:00 PMPresidential Ballroom D
A Conversation with CASE: The Changing Landscape of Higher EducationTuesday, October 15, 201912:00 PM - 12:30 PMThe #bbcon Lounge
CASE’s Alumni Engagement Metrics ProjectTuesday, October 15, 20191:30 PM - 2:30 PMBayou E
It’s All About Intentionality: How Technologically Sophisticated Institutions Are Driving Toward the FutureTuesday, October 15, 20191:30 PM - 2:30 PMGovernor's Ballroom E
Higher Education Strategy and Solution OverviewTuesday, October 15, 20191:30 PM - 2:30 PMGovernor's Ballroom A
More with Less Institutional Leadership PanelTuesday, October 15, 20192:45 PM - 3:30 PMGovernor's Ballroom E
Powerhouse Annual Giving Customer PanelTuesday, October 15, 20192:45 PM - 3:30 PMGovernor's Ballroom A
ROADMAP: Blackbaud Award Management Roadmap ReviewTuesday, October 15, 20192:45 PM - 3:30 PMBayou E
Best Practices in Portfolio ManagementTuesday, October 15, 20194:15 PM - 5:00 PMGovernor's Ballroom E
Finding Success With Higher Education Giving Days: Panel DiscussionTuesday, October 15, 20194:15 PM - 5:00 PMGovernor's Ballroom A
The Science of Persuasion in Advancing Technology Initiatives: An Executive Panel DiscussionTuesday, October 15, 20194:15 PM - 5:00 PMWashington B
Wizard Behind the Curtain: Blackbaud Education Management as the Yellow Brick RoadWednesday, October 16, 20198:30 AM - 9:15 AMGovernor's Ballroom A
Enterprise Trends and Triumphs in Higher EducationWednesday, October 16, 20198:30 AM - 9:15 AMGovernor's Ballroom E
Full-Circle Awarding: Using Key Features of Blackbaud Award Management to Authorize and Award FundsWednesday, October 16, 20198:30 AM - 9:15 AMBayou E
Thinking Outside of the Box: Blackbaud Stewardship ManagementWednesday, October 16, 201911:15 AM - 12:15 PMGovernor's Ballroom A
Demystifying Award Management APIsWednesday, October 16, 201911:15 AM - 12:15 PMBayou E
Powering Learning Through Go-Live and BeyondWednesday, October 16, 201911:15 AM - 12:15 PMGovernor's Ballroom E
Engaging Diverse Alumni CommunitiesWednesday, October 16, 20191:45 PM - 2:45 PMGovernor's Ballroom E
ROADMAP: Blackbaud Stewardship Management Roadmap ReviewWednesday, October 16, 20191:45 PM - 2:45 PMBayou E
Leveraging Blackbaud Financial Edge NXT to Reengineer Higher Education Foundation Business Processes and Best PracticesWednesday, October 16, 20193:00 PM - 3:45 PMGovernor's Ballroom A
Taking the NXT Step: How a Partnership Between Advancement and Information Technology Services Led to a Successful Conversion to Blackbaud Raiser's Edge NXTWednesday, October 16, 20193:00 PM - 3:45 PMGovernor's Ballroom E
Finding Success with Blackbaud Award Management Cycle ManagementWednesday, October 16, 20193:00 PM - 3:45 PMBayou E
Wisdom from the Pros: Strategies for Success with Higher Education SolutionsWednesday, October 16, 20194:30 PM - 5:15 PMPresidential Ballroom B
Making the Most of Post-Acceptance in Blackbaud Award ManagementWednesday, October 16, 20194:30 PM - 5:15 PMBayou E
ROADMAP: A Look Ahead: Blackbaud Education ManagementWednesday, October 16, 20194:30 PM - 5:15 PMGovernor's Ballroom A
Implementing Digital Campaign StrategiesThursday, October 17, 20198:30 AM - 9:15 AMGovernor's Ballroom A
Finding the Missing Pieces: Going From a Home-Grown System to Blackbaud Award ManagementThursday, October 17, 20198:30 AM - 9:15 AMBayou E
Starting on the Right Foot: Launching Your Scholarship Review Season the Right WayThursday, October 17, 20198:30 AM - 9:15 AMGovernor's Ballroom E
Using Blackbaud's Digital Marketing Solutions to Build a Stronger InstitutionThursday, October 17, 201912:00 PM - 1:15 PMRyman Ballroom D&E
Flex, Conditionals, Renewals—Oh My! Making the Most of Your ApplicationsThursday, October 17, 201912:00 PM - 1:15 PMBayou E
Building a Connected Campus with Blackbaud Financial Edge NXTThursday, October 17, 20191:30 PM - 2:15 PMBayou D
Streamlining Your Award Process with Blackbaud Award ManagementThursday, October 17, 20191:30 PM - 2:15 PMBayou E
K-12 Schools
Super Session: Sustainability as a Total School EffortTuesday, October 15, 201910:45 AM - 12:00 PMRyman Studio F&G
Alumni Retention: A 10-Year Plan That Keeps Them Coming BackTuesday, October 15, 20191:30 PM - 2:30 PMRyman Studio F&G
Blackbaud Enrollment Management System's Contract Integration with Blackbaud Tuition ManagementTuesday, October 15, 20192:45 PM - 3:30 PMRyman Studio F&G
Zero to $1.4M: How a Pre K–12 School Grew Revenue in Only Two YearsTuesday, October 15, 20194:15 PM - 5:00 PMRyman Studio F&G
Implementing Blackbaud's Education Management Solutions: A Successful Phased ApproachWednesday, October 16, 201911:15 AM - 12:15 PMRyman Studio F&G
Using Tech to Level Up Engagement and Fundraising: How a Private High School Created an Integrated, Data-Driven Advancement Strategy Through Blackbaud and Its PartnersWednesday, October 16, 20191:45 PM - 2:45 PMRyman Studio F&G
Alumni Challenges: Transforming that $50 Donation to a Sustaining GiverWednesday, October 16, 20193:00 PM - 3:45 PMRyman Studio F&G
Marketing & Engagement
Amazon Web Services Presents: Using Amazon Personalize to reach donors more effectivelyTuesday, October 15, 201912:10 PM - 12:30 PMExpo Hall Theater
Is Digital Becoming the New Silo?Tuesday, October 15, 20191:30 PM - 2:30 PMTennessee Ballroom D&E
Website redesigns that make people care, act, and champion your cause.Tuesday, October 15, 20191:30 PM - 2:30 PMRyman Ballroom F
Are Data Blind Spots Hurting Your Fundraising Effectiveness?Tuesday, October 15, 20191:30 PM - 2:30 PMTennessee Ballroom B
Beyond the Action Alert: Tools to Engage Policymakers and Win Campaigns  Tuesday, October 15, 20191:30 PM - 2:30 PMJackson C
Stump the Experts: LIVE!Tuesday, October 15, 20191:30 PM - 2:30 PMTennessee Ballroom C
ROADMAP: Blackbaud NetCommunity RoadmapTuesday, October 15, 20192:45 PM - 3:30 PMTennessee Ballroom D&E
The First Steps of Your Website Accessibility Journey Tuesday, October 15, 20192:45 PM - 3:30 PMTennessee Ballroom C
Five Strategies to Level Up Your Monthly Giving ProgramTuesday, October 15, 20192:45 PM - 3:30 PMTennessee Ballroom A
Email Welcome Series Engagement: Using Blackbaud Luminate Online to Drive Action and Evaluate ResultsTuesday, October 15, 20192:45 PM - 3:30 PMTennessee Ballroom B
Telling Stories with EmotionTuesday, October 15, 20193:40 PM - 4:10 PMThe #bbcon Lounge
Before You Hit Send: Best Practices to Improve Email PerformanceTuesday, October 15, 20194:15 PM - 5:00 PMTennessee Ballroom A
Why UX and Accessibility Matters—to Users, to Google, and to Your Bottom LineTuesday, October 15, 20194:15 PM - 5:00 PMTennessee Ballroom B
Secret Shopper: Experiencing the New Online Donor JourneyTuesday, October 15, 20194:15 PM - 5:00 PMTennessee Ballroom C
Barring the Gates of Credit Card Security with Blackbaud Luminate Online and Blackbaud Merchant ServicesTuesday, October 15, 20194:15 PM - 5:00 PMTennessee Ballroom D&E
Email Deliverability Support GroupWednesday, October 16, 20198:30 AM - 9:15 AMTennessee Ballroom D&E
Gender Equity in Nonprofit - DIY: Closing Your Wage GapWednesday, October 16, 20198:30 AM - 9:15 AMTennessee Ballroom A
Do You Know Where Your Donors Are? A PSA on the Importance of Meeting Your Donors Where They Are, Digitally Wednesday, October 16, 20198:30 AM - 9:15 AMTennessee Ballroom B
The Site You've Always Wanted: Exploring an All-Around Solution for Your Website and Your Organization's SuccessWednesday, October 16, 20198:30 AM - 9:15 AMTennessee Ballroom C
Google Ad Grants: Attracting Donors OnlineWednesday, October 16, 201911:15 AM - 12:15 PMTennessee Ballroom A
Responsible Email Growth: Strategies to Grow—and Engage—Your SupportersWednesday, October 16, 201911:15 AM - 12:15 PMWashington B
Facebook Birthday Fundraisers: How They Affect Your Digital Strategy and How to ReactWednesday, October 16, 201911:15 AM - 12:15 PMTennessee Ballroom B
Rules of Engagement: How to Recruit, Retain, and Build Social Strategy Around Social InfluencersWednesday, October 16, 201911:15 AM - 12:15 PMRyman Studio MNO
Nagarro Presents: Achieving better donor segmentation to increase outreach via marketing campaigns/events using data analyticsWednesday, October 16, 201912:10 PM - 12:30 PMExpo Hall Theater
Donor Services and You: How to Effectively Maintain and Impress Donors at Any LevelWednesday, October 16, 20191:45 PM - 2:45 PMTennessee Ballroom D&E
Getting to the Inbox: Tips on Email Deliverability and Reengaging the DisengagedWednesday, October 16, 20191:45 PM - 2:45 PMCanal E
ROADMAP: Blackbaud Luminate Online and Blackbaud TeamRaiser Roadmap UpdateWednesday, October 16, 20191:45 PM - 2:45 PMTennessee Ballroom C
Channel Surfing: Integrated Fundraising Wednesday, October 16, 20191:45 PM - 2:45 PMTennessee Ballroom A
How to Use Texting to Maximize Your Donor Base and Scale RelationshipsWednesday, October 16, 20191:45 PM - 2:45 PMTennessee Ballroom B
Blackbaud Luminate Online: Don't Ignore Your Check Engine Light!Wednesday, October 16, 20193:00 PM - 3:45 PMTennessee Ballroom C
Emotional Intelligence for Introverts: The Struggle Is Real!Wednesday, October 16, 20193:00 PM - 3:45 PMTennessee Ballroom D&E
Are You Prepared to Meet Supporter Data Privacy StandardsWednesday, October 16, 20193:00 PM - 3:45 PMWashington B
Website Trends for the FutureWednesday, October 16, 20193:00 PM - 3:45 PMTennessee Ballroom A
SEO Content Marketing StrategiesWednesday, October 16, 20194:30 PM - 5:15 PMTennessee Ballroom D&E
Mobile Giving for Better Fundraising in Blackbaud LuminateWednesday, October 16, 20194:30 PM - 5:15 PMTennessee Ballroom A
Unlocking the Secrets Behind Your Sustainer DataWednesday, October 16, 20194:30 PM - 5:15 PMTennessee Ballroom C
Closing the Social Good Data and Information GapWednesday, October 16, 20194:30 PM - 5:15 PMTennessee Ballroom B
Personify Presents: Connect Your Audience and Drive Engagement With An Online CommunityWednesday, October 16, 20196:10 PM - 6:30 PMExpo Hall Theater
Leveraging Blackbaud Luminate Online to Crush Hunger (and Fundraising Goals)Thursday, October 17, 20198:30 AM - 9:15 AMJackson C&D
Marketing from the IT Perspective: You Have the Data—Start Using It!Thursday, October 17, 20198:30 AM - 9:15 AMTennessee Ballroom D&E
Re-Engaging Your Duds and Other Stories of TriumphThursday, October 17, 20198:30 AM - 9:15 AMTennessee Ballroom C
Building Ad Campaigns that Move the Needle: A Discussion with the Ad CouncilThursday, October 17, 201911:30 AM - 12:00 PMRyman Ballroom F
Next Generation Fundraising Technology - New Integrations for Luminate Online and TeamraiserThursday, October 17, 201912:00 PM - 1:15 PMTennessee Ballroom A
No Sustainer Left BehindThursday, October 17, 201912:00 PM - 1:15 PMTennessee Ballroom C
You Don't Need A Lot To Raise A Lot with Blackbaud LuminateThursday, October 17, 201912:00 PM - 1:15 PMTennessee Ballroom D&E
Beyond the BenchmarkThursday, October 17, 20191:30 PM - 2:15 PMTennessee Ballroom D&E
Nonprofits
Super Session: Connect, Empower, and Engage Your Supporters with Intelligence for GoodTuesday, October 15, 201910:45 AM - 12:00 PMGovernor's Ballroom C&D
Principles of Digital Transformation (Part 1 of 2)Tuesday, October 15, 20191:30 PM - 2:30 PMGovernor's Ballroom D
Leaders, Are You Ready for Digital Transformation? (Part 2 of 2) Tuesday, October 15, 20192:45 PM - 3:30 PMGovernor's Ballroom D
The Challenges of Creating a High-Performing NonprofitTuesday, October 15, 20194:15 PM - 4:45 PMThe #bbcon Lounge
Bringing Best-in-Breed Advocacy to Blackbaud CustomersTuesday, October 15, 20194:15 PM - 5:00 PMGovernor's Ballroom D
The Supporter Experience and Improved Fundraising EffectivenessWednesday, October 16, 20198:30 AM - 9:15 AMRyman Ballroom F
Everyone’s a “Disruptor” Nowadays—But Is the Sector Really Ready for Disruption?Wednesday, October 16, 201911:15 AM - 12:15 PMGovernor's Ballroom D
The Power of Possibility – Blackbaud and Microsoft Connected PlatformsWednesday, October 16, 201911:15 AM - 12:15 PMRyman Ballroom F
Omatic Cloud Presents: The Go-To Integration Platform for Nonprofits DemoWednesday, October 16, 20191:10 PM - 1:30 PMExpo Hall Theater
Data Integration Strategy: What Does it Mean & Why Does it Matter?Wednesday, October 16, 20191:45 PM - 2:45 PMGovernor's Ballroom D
The Opportunity of Collaborative Nonprofit Benchmarking: What Is It? Why Now? How Can I Get Involved?Wednesday, October 16, 20193:00 PM - 3:45 PMGovernor's Ballroom D
Level Setting Your Data in Raiser's EdgeWednesday, October 16, 20193:00 PM - 3:45 PMRyman Ballroom F
A Crash Course in Microsoft 365 Business for NonprofitsWednesday, October 16, 20194:30 PM - 5:15 PMRyman Ballroom F
Buy-In for the Win: Building an Organizational Culture to Support Technology Change Wednesday, October 16, 20194:30 PM - 5:15 PMGovernor's Ballroom D
Doing More with Less – How Top Non-Profits are Using HR Technology to Improve Organizational EfficiencyThursday, October 17, 201912:00 PM - 1:15 PMRyman Ballroom F
Payment Services
ROADMAP: Payment Services Product RoadmapTuesday, October 15, 20191:30 PM - 2:30 PMCanal D
Consolidating Payments with Blackbaud’s APITuesday, October 15, 20192:45 PM - 3:30 PMCanal D
Time-Saving Tips for Simplifying ReconciliationWednesday, October 16, 20193:00 PM - 3:45 PMCanal D
Blackbaud Payment Services Presents: Effectively Manage Your Organizational SpendingWednesday, October 16, 20197:10 PM - 7:30 PMExpo Hall Theater
Peer-to-Peer Fundraising
Case Study: Launching a Successful and Engaging Pilot Virtual Peer-to-Peer EventTuesday, October 15, 20191:30 PM - 2:30 PMJackson A
Mining Your Facebook Fundraising DataTuesday, October 15, 20191:30 PM - 2:30 PMBayou A&B
Leveraging Ambassadors to Grow Your Peer-to-Peer CampaignsTuesday, October 15, 20192:45 PM - 3:30 PMBayou A&B
Educate, Empower, and Connect Your Constituents Through An Online CommunityTuesday, October 15, 20192:45 PM - 3:30 PMJackson A
Holy Wow—That's Blackbaud TeamRaiser?!Tuesday, October 15, 20194:15 PM - 5:00 PMJackson A
Peer-to-Peer Fundraising Study: Data Nerds WelcomeWednesday, October 16, 20198:30 AM - 9:15 AMJackson A
How to Engage Live Stream Content Creators in Your Livestreaming CampaignWednesday, October 16, 20198:30 AM - 9:15 AMBayou A&B
Using Mobile Apps to Maximize Peer-to-Peer Fundraising EngagementWednesday, October 16, 201911:15 AM - 12:15 PMBayou A&B
Introducing Blackbaud Peer-to-Peer Fundraising, Powered by JustGivingWednesday, October 16, 20193:00 PM - 3:45 PMBayou A&B
ROADMAP: Peer-to-Peer Fundraising RoadmapWednesday, October 16, 20194:30 PM - 5:15 PMBayou A&B
Peer-to-Peer Freakonomics: The Surprising Decisions People Make When Donating to NonprofitsThursday, October 17, 20198:30 AM - 9:15 AMRyman Studio F&G
Professional Development
Getting to the Root of ItTuesday, October 15, 20191:30 PM - 2:30 PMRyman Studio H&I
Cyber Security 101: How to Protect Your Organization and Customers from Online ThreatsWednesday, October 16, 20191:45 PM - 2:45 PMCanal D
Process Mapping: Let's Get VisualWednesday, October 16, 20191:45 PM - 2:45 PMRyman Studio H&I
Customer Journey Workshop: Blackbaud Wants Your Insights!Thursday, October 17, 201912:00 PM - 1:15 PMLincoln C
Sector Leadership & Trends
The Impact on Donors Following Tax ReformTuesday, October 15, 20191:30 PM - 2:30 PMRyman Studio ABC
The Surprising Gift of DoubtTuesday, October 15, 20192:45 PM - 3:30 PMWashington B
Using Experimentation to Optimize Your FundraisingTuesday, October 15, 20194:15 PM - 5:00 PMRyman Studio ABC
The Surprising Gift of DoubtWednesday, October 16, 20198:30 AM - 9:00 AMThe #bbcon Lounge
Liberating Structures for InnovationWednesday, October 16, 20198:30 AM - 9:15 AMWashington B
Leading a High-Performing Organization: Leveraging technology and expertise to impact your bottom lineWednesday, October 16, 20199:15 AM - 9:35 AMThe #bbcon Lounge
The Connected OfficeWednesday, October 16, 201911:15 AM - 12:15 PMRyman Studio ABC
How Nonprofits Can Evolve and Survive the Coming Fundraising WinterWednesday, October 16, 20191:45 PM - 2:45 PMRyman Studio ABC
Do This, Not That: Proven Best Practices for Today's FundraiserWednesday, October 16, 20194:30 PM - 5:15 PMWashington B
Supporters In Sight: Introduction to PersonasThursday, October 17, 20198:30 AM - 9:15 AMRyman Studio ABC
The Next Generation of GivingThursday, October 17, 201912:00 PM - 1:15 PMRyman Studio ABC