Get ready for over 250 breakout sessions tailored just for your industry, role, and organization. In these sessions, you’ll hear from inspiring thought leaders and brilliant product experts and be the first to hear about new Blackbaud technology that will help your organization drive even more impact.  You can find a list of Blackbaud University Day sessions here. Please note: Schedule is subject to change
 
Name Speakers Date Time Location Name
Analytics
Activating Your Data Health Superhero PowersTuesday, October 15, 20191:30 PM - 2:30 PMGovernor's Ballroom C
Why Your Segmentation Strategy Needs a Three-Dimensional ApproachTuesday, October 15, 20191:30 PM - 2:30 PMRyman Studio MNO
A Forrester Report: How the Houston Zoo Increased ROI by 373% with Blackbaud Target AnalyticsTuesday, October 15, 20192:45 PM - 3:30 PMGovernor's Ballroom C
How Are Multichannel Donors Different but Really the Same?Tuesday, October 15, 20192:45 PM - 3:30 PMRyman Studio MNO
Getting the Most Out of Dashboards and Insights in Blackbaud Raiser's Edge NXT and Blackbaud Financial Edge NXTTuesday, October 15, 20194:15 PM - 5:00 PMGovernor's Ballroom C
Optimizing Your Major Gift Program Through Transformational DonorsWednesday, October 16, 20198:30 AM - 9:15 AMRyman Studio MNO
Data Ethics in the Age of AIWednesday, October 16, 20198:30 AM - 9:15 AMGovernor's Ballroom C
Right Message, Right Person, Right Channel: Direct Marketing Analytics at the National Park FoundationWednesday, October 16, 201911:15 AM - 12:15 PMGovernor's Ballroom C
donorCentrics Epiphanies and Revelations: Top Trends of the 2017–2018 Higher Education Benchmarking SeasonWednesday, October 16, 201911:15 AM - 12:15 PMTennessee Ballroom C
Peer-to-Peer Crystal Ball: Using Advanced Analytics to Recruit and Coach the Next Generation of Volunteer FundraisersWednesday, October 16, 20191:45 PM - 2:45 PMGovernor's Ballroom C
Planned Giving Profiles: Know Thy DonorsWednesday, October 16, 20191:45 PM - 2:45 PMRyman Studio MNO
Sustainer State of the System:  Beyond the BasicsWednesday, October 16, 20193:00 PM - 3:45 PMGovernor's Ballroom C
Research for the Non-ResearcherWednesday, October 16, 20193:00 PM - 3:45 PMRyman Studio MNO
A Bountiful Blend: Gifts of Cash, Assets (or Both), and Those Who Give ThemWednesday, October 16, 20194:30 PM - 5:15 PMGovernor's Ballroom C
ROADMAP: SKY Reporting: We Have the InsightsWednesday, October 16, 20194:30 PM - 5:15 PMRyman Studio MNO
Fundraising Best Practices—A Global Perspective: Is My Organization Reaching Its Fundraising Potential?Thursday, October 17, 20198:30 AM - 9:15 AMPresidential Ballroom D
Duplicates, Duplicates, and More DuplicatesThursday, October 17, 20198:30 AM - 9:15 AMRyman Studio MNO
Data Intelligence Is AIghtThursday, October 17, 201912:00 PM - 1:15 PMBayou D
Best Practices in Portfolio ManagementThursday, October 17, 201912:00 PM - 1:15 PMRyman Studio MNO
Arts & Cultural
Super Session: The Data Is In! Connection is King for Cultural OrganizationsTuesday, October 15, 201910:45 AM - 12:00 PMLincoln A
Blackbaud Altru User GroupTuesday, October 15, 20191:30 PM - 2:30 PMLincoln A
Shaken, Not Stirred: How to Stare Down Organizational Change and WinTuesday, October 15, 20192:45 PM - 3:30 PMLincoln A
Duplicates in Your Data: Finding, Cleaning, and Preventing the MessTuesday, October 15, 20194:15 PM - 5:00 PMLincoln A
Peer-to-Peer Fundraising for Arts and Cultural OrganizationsWednesday, October 16, 20198:30 AM - 9:15 AMLincoln A
Collaboration: The Final FrontierWednesday, October 16, 201911:15 AM - 12:15 PMLincoln A
Advanced Querying: Adding Export Definitions and Smartfields to Advance Your ReportsWednesday, October 16, 20191:45 PM - 2:45 PMLincoln A
Hacking the Heist: How an Augmented Reality Experiment Went Uber-ViralWednesday, October 16, 20193:00 PM - 3:45 PMLincoln A
Fully Realized: Using Raiser's Edge to Manage Your Fundraising PrioritiesWednesday, October 16, 20194:30 PM - 5:15 PMLincoln A
One Day Only! How to Run a Successful 24-Hour Campaign with Blackbaud Online ExpressThursday, October 17, 20198:30 AM - 9:15 AMLincoln A
Using Data to Identify Major And Mid-Level Supporters in Your Ticketing AudienceThursday, October 17, 201912:00 PM - 1:15 PMLincoln A
Blackbaud Altru SafariThursday, October 17, 20191:30 PM - 2:15 PMLincoln A
Companies
Super Session: Connecting and Collaborating Thought Leaders in Corporate PhilanthropyTuesday, October 15, 201910:45 AM - 12:00 PMRyman Studio D
CSR Partnerships for ImpactTuesday, October 15, 20191:30 PM - 2:30 PMRyman Studio D
Measuring the Outcomes and Impact of Skills-Based Volunteer Programs in the Social SectorTuesday, October 15, 20192:45 PM - 3:30 PMRyman Studio D
Benefitfocus Presents: The Struggle for Top Talent is Real, Don’t Lose Your Top Talent to Private SectorTuesday, October 15, 20193:40 PM - 4:00 PMExpo Hall Theater
Corporations and the Sustainable Development Goals - How are we really moving the needle?Tuesday, October 15, 20194:15 PM - 5:00 PMRyman Studio D
The Evolution of Employee Engagement Based Off of the Industry Report Trends and BenchmarksWednesday, October 16, 20198:30 AM - 9:15 AMRyman Studio D
Making It Count: How to Measure the Full Impact of Corporate Giving and Employee VolunteerismWednesday, October 16, 201911:15 AM - 12:15 PMRyman Studio D
Everyday Corporate Social Responsibility (CSR)Wednesday, October 16, 20191:45 PM - 2:45 PMRyman Studio D
Finding the Right NPO Partner: What to look for and how to find an organization that aligns with your company’s mission and valuesWednesday, October 16, 20193:00 PM - 3:45 PMRyman Studio D
Making Pro-Bono Volunteering Work for Your OrganizationWednesday, October 16, 20193:45 PM - 4:15 PMThe #bbcon Lounge
The Roles Purpose and Career Progression Play in Building a Successful Corporate Social Responsibility (CSR) ModelWednesday, October 16, 20194:30 PM - 5:15 PMRyman Studio D
Exploring Employee Disaster & Hardship Relief: How corporations and their employees can effectively provide financial support when fellow employees need it mostThursday, October 17, 20198:30 AM - 9:15 AMRyman Studio D
Breakthrough Corporate Social Responsibility (CSR) CommunicationsThursday, October 17, 201912:00 PM - 1:15 PMRyman Studio D
ROADMAP: Solution Roadmap for CompaniesThursday, October 17, 20191:30 PM - 2:15 PMRyman Studio D
Faith Communities
Super Session: The Cutting-Edge ChurchTuesday, October 15, 201910:45 AM - 12:00 PMGovernor's Ballroom A&E
The Age of Digital Community: Why Are They Important and Should I Create One?Tuesday, October 15, 20191:30 PM - 2:30 PMBayou D
Church Revitalization: Helping a Church Get UnstuckTuesday, October 15, 20191:30 PM - 2:30 PMBayou C
Five Cultural Challenges Nonprofits Face With Digital FundraisingTuesday, October 15, 20192:45 PM - 3:30 PMBayou D
How To Effectively Hire Team Members That Match Your Church's CultureTuesday, October 15, 20192:45 PM - 3:30 PMBayou C
No One Carries a Checkbook AnymoreTuesday, October 15, 20194:15 PM - 5:00 PMBayou D
Reaching Others in Our Diverse, Divided, and Post-Christian World Tuesday, October 15, 20194:15 PM - 5:00 PMBayou C
In The Beginning, God Created...Wednesday, October 16, 20198:30 AM - 9:15 AMBayou C
Multi-Cultural > Mono-CulturalWednesday, October 16, 201911:15 AM - 12:15 PMBayou C
ROADMAP: Diocesan RoundtableWednesday, October 16, 201911:15 AM - 12:15 PMBayou D
ROADMAP: Blackbaud Faith Solutions Roadmap for Ministries and Mission OrganizationsWednesday, October 16, 20191:45 PM - 2:45 PMBayou D
If God Will Provide, Why Do We Have to Ask for MoneyWednesday, October 16, 20191:45 PM - 2:45 PMBayou C
How To Effectively Hire Team Members That Match Your Nonprofit's CultureWednesday, October 16, 20193:00 PM - 3:45 PMBayou D
The Business of Ministry: Leading Your Church with Lessons from the MarketplaceWednesday, October 16, 20193:00 PM - 3:45 PMBayou C
Crowdfunding: Start Now!Wednesday, October 16, 20194:30 PM - 5:15 PMBayou D
Jesus Didn't Have Snapchat, But Your Church Should Wednesday, October 16, 20194:30 PM - 5:15 PMBayou C
The Biblical Basis for Fundraising and the Top Ten Fundraising Mistakes to AvoidThursday, October 17, 20198:30 AM - 9:15 AMBayou D
ROADMAP: Blackbaud Faith Solutions Roadmap for ChurchesThursday, October 17, 20198:30 AM - 9:15 AMBayou C
Growing your church’s ministry with Blackbaud’s Cloud Solution for Faith CommunitiesThursday, October 17, 201912:00 PM - 1:15 PMBayou C
Financial Management
Actionable Intelligence Tools for Financial Operations: Innovations That Help You Work Smarter and FasterTuesday, October 15, 20191:30 PM - 2:30 PMRyman Studio PQR
Development Is from Mars! Finance Is from Venus! Integrating Development and Finance Through Technology and Best Practices (CPE Credit Available)Tuesday, October 15, 20191:30 PM - 2:30 PMRyman Ballroom ABC
Productivity Hacks: Getting the Most Out of Blackbaud Financial Edge NXT (Part 1 of 2) (CPE Credit Available)Tuesday, October 15, 20192:45 PM - 3:30 PMRyman Ballroom ABC
Accountable Impact Study: Survey ReviewTuesday, October 15, 20192:45 PM - 3:30 PMRyman Studio PQR
Blackbaud Financial Edge NXT Deep Dive: A Month in the Life of an Endowed FundTuesday, October 15, 20194:15 PM - 5:00 PMRyman Studio PQR
Productivity Hacks: Getting the Most Out of Blackbaud Financial Edge NXT (Part 2 of 2) (CPE Credit Available)Tuesday, October 15, 20194:15 PM - 5:00 PMRyman Ballroom ABC
ROADMAP: Blackbaud Financial Edge NXT RoadmapWednesday, October 16, 20198:30 AM - 9:15 AMRyman Ballroom ABC
Blackbaud Financial Edge NXT Deep Dive: The Benefits of Analysis and Reporting Using Cost Per Unit (CPE Credit Available)Wednesday, October 16, 201911:15 AM - 12:15 PMRyman Studio PQR
Our Journey: Implementing Expense Management and Blackbaud Purchase CardsWednesday, October 16, 201911:15 AM - 12:15 PMRyman Ballroom ABC
Accountable Impact Study: Panel DiscussionWednesday, October 16, 20191:45 PM - 2:45 PMWashington B
What We All Need to Know About Nonprofit Audited FinancialsWednesday, October 16, 20191:45 PM - 2:45 PMRyman Studio PQR
Simplified Workflow Workshop: A Day in the Life of a Finance Professional (CPE Credit Available)Wednesday, October 16, 20191:45 PM - 2:45 PMRyman Ballroom ABC
From the Cabinet to the Cloud: Our Path to the Paperless OfficeWednesday, October 16, 20193:00 PM - 3:45 PMRyman Studio PQR
Best Practices in General Ledger Architecture Session (Part 1 of 2) (CPE Credit Available)Wednesday, October 16, 20193:00 PM - 3:45 PMRyman Ballroom ABC
Blackbaud Financial Edge NXT API Deep Dive: Expanding the Power and Reach of Your Financial Application Wednesday, October 16, 20194:30 PM - 5:15 PMRyman Studio PQR
Best Practices in General Ledger Architecture Session (Part 2 of 2) (CPE Credit Available)Wednesday, October 16, 20194:30 PM - 5:15 PMRyman Ballroom ABC
WhiteOwl Presents: Learn how to automate your invoices with PaperSave for FE.Wednesday, October 16, 20196:40 PM - 7:00 PMExpo Hall Theater
Financial Edge NXT: Deep dive – Advanced Allocations and Automated AccountingThursday, October 17, 20198:30 AM - 9:15 AMRyman Studio PQR
ROADMAP: Blackbaud’s Common Financial Capabilities RoadmapThursday, October 17, 20198:30 AM - 9:15 AMRyman Ballroom ABC
Accounting for Grants and Contributions (ASU 2018-08)Thursday, October 17, 201912:00 PM - 1:15 PMRyman Studio PQR
Fraud Prevention: How Blackbaud Financial Edge NXT and Best Practices Can Help You Prevent Fraud (CPE Credit Available)Thursday, October 17, 201912:00 PM - 1:15 PMRyman Ballroom ABC
Revenue Strategy: From Donations to Grants and Everything In-BetweenThursday, October 17, 20191:30 PM - 2:15 PMRyman Studio PQR
How Accounts Receivable in Blackbaud Financial Edge NXT Aims to Improve Industry-Standard Accounting MetricsThursday, October 17, 20191:30 PM - 2:15 PMRyman Ballroom ABC
Focus on Tech
WhiteOwl Presents: Save time and money by automating your Gift Processes!Tuesday, October 15, 201912:40 PM - 1:00 PMExpo Hall Theater
Nagarro Presents: Learning path optimization in education using advance analyticsTuesday, October 15, 20191:10 PM - 1:30 PMExpo Hall Theater
Emerging Tech Trends and Their Impact on Social GoodTuesday, October 15, 20191:30 PM - 2:30 PMWashington B
ROADMAP: Focus on Tech Kickoff: Powering Social Good with Blackbaud SKYTuesday, October 15, 20192:45 PM - 3:30 PMLincoln C
Cloud Computing Made SimpleTuesday, October 15, 20194:15 PM - 5:00 PMRyman Ballroom F
SKY Architecture Explained: Behind the Scenes of a New Blackbaud SolutionTuesday, October 15, 20194:15 PM - 5:00 PMLincoln C
Securing Blackbaud SKY: How Blackbaud Keeps Your Data Safe in the CloudWednesday, October 16, 20198:30 AM - 9:15 AMLincoln C
ROADMAP: SKY Developer: Expanding the Ecosystem of GoodWednesday, October 16, 201911:15 AM - 12:15 PMLincoln C
Reason One Presents: How to Make Luminate Online® More Web Accessible and Increase DonationsWednesday, October 16, 201912:40 PM - 1:00 PMExpo Hall Theater
Learn about the latest developments with PaperSave 7.0Wednesday, October 16, 20191:45 PM - 2:45 PMRyman Ballroom F
SKY Developer Deep DiveWednesday, October 16, 20191:45 PM - 2:45 PMLincoln C
User Experience Design at BlackbaudWednesday, October 16, 20193:00 PM - 3:45 PMLincoln C
From Crystal to Cloud: Modern Reporting and Analytics with Blackbaud's SKY APIWednesday, October 16, 20194:30 PM - 5:15 PMLincoln C
User Insights for Good: Using Analytics to Better Align to UsersThursday, October 17, 20198:30 AM - 9:15 AMLincoln C
Reporting Xpress Presents: Reporting & Information Distribution ReimaginedThursday, October 17, 201911:00 AM - 11:20 AMExpo Hall Theater
Securing Social Good: How Blackbaud Cyber Security Protects Our CustomersThursday, October 17, 20191:30 PM - 2:15 PMWashington B
Foundations
Super Session: Unlocking Your Foundation’s Unicorn PotentialTuesday, October 15, 201910:45 AM - 12:00 PMRyman Studio PQR
Blackbaud Foundations Solutions Strategy Tuesday, October 15, 20191:30 PM - 2:30 PMRyman Studio L
Blackbaud Grantmaking and Financial Edge: Making the Marriage WorkTuesday, October 15, 20192:45 PM - 3:30 PMRyman Studio L
The Dallas Foundation’s 2019 Digital Transformation JourneyTuesday, October 15, 20192:45 PM - 3:30 PMRyman Studio K
Building Community with Your #GivingTuesday Campaign: How a Community Foundation Discovered the Day Is About Much More Than Raising MoneyTuesday, October 15, 20194:15 PM - 5:00 PMRyman Studio L
ROADMAP: What's New in Blackbaud GrantmakingTuesday, October 15, 20194:15 PM - 5:00 PMRyman Studio K
UN Sustainable Development Goals: Choosing the Right Measures for Your Organization and Community Partners Wednesday, October 16, 20198:30 AM - 9:15 AMRyman Studio K
Open Forum: Independent & Family Foundations and GrantmakingWednesday, October 16, 20198:30 AM - 9:15 AMRyman Studio L
Visualizing Your Foundation and Grantees Using the Blackbaud API and TableauWednesday, October 16, 201911:15 AM - 12:15 PMRyman Studio K
Cheers to 40 Years: Fundamental, Formidable, and Fabulous Raiser’s Edge Tips to Help You Excel as a Database ManagerWednesday, October 16, 201911:15 AM - 12:15 PMRyman Studio L
Community Foundations Panel DiscussionWednesday, October 16, 20191:45 PM - 2:45 PMRyman Studio L
You Make Me Wanna Dedupe: How to Find, Eliminate, and Prevent Duplicate RecordsWednesday, October 16, 20191:45 PM - 2:45 PMRyman Studio K
How to Stand Out on #GivingTuesday: Tips and Tricks that Will Set Your Organization Apart for this Global Giving MovementWednesday, October 16, 20193:00 PM - 3:45 PMRyman Studio K
Delivering for Community Foundations: Blackbaud’s Cloud Solution for FoundationsWednesday, October 16, 20193:00 PM - 3:45 PMRyman Studio L
Measuring Impact at Every LevelWednesday, October 16, 20194:30 PM - 5:15 PMRyman Studio K
How to Use Blackbaud Financial Edge NXT for Foundations: Tips and Tricks for Configuring and Using the SolutionThursday, October 17, 201912:00 PM - 1:15 PMRyman Studio L
How to Use Blackbaud Raiser’s Edge NXT for Foundations: Best Practices for Configuring and Using Blackbaud Raiser’s Edge NXTThursday, October 17, 20191:30 PM - 2:15 PMRyman Studio L
Fundraising & Relationship Management
10 Keys to Blackbaud Raiser's Edge NXT SuccessTuesday, October 15, 20191:30 PM - 2:30 PMPresidential Ballroom D
Motivating Your Team to Use Blackbaud Raiser’s Edge While Maintaining Clean DataTuesday, October 15, 20191:30 PM - 2:30 PMLincoln D&E
Small Shop, Big FundraisingTuesday, October 15, 20191:30 PM - 2:30 PMPresidential Ballroom B
Long-Term Success with Blackbaud CRM: Help Desk, Training, and Planning for the FutureTuesday, October 15, 20191:30 PM - 2:30 PMPresidential Ballroom A
Digging into Data with AWS & Best Friends Animal SocietyTuesday, October 15, 20192:45 PM - 3:30 PMRyman Ballroom F
Campaigns as Agents of ChangeTuesday, October 15, 20192:45 PM - 3:30 PMPresidential Ballroom D
The Life-Changing Magic of Tidying Up Your DataTuesday, October 15, 20192:45 PM - 3:30 PMPresidential Ballroom B
Is RENXT for Me? A Newcomer's Look at Blackbaud Raiser's Edge NXT with Blackbaud MarketingTuesday, October 15, 20192:45 PM - 3:30 PMLincoln D&E
If You Build It, They Will Come: User-Defined Fields for Better ReportingTuesday, October 15, 20192:45 PM - 3:30 PMPresidential Ballroom A
The Evolution of CSR: Corporate Citizenship and Purpose. What it means for Companies, their employees and their Nonprofit Partners Tuesday, October 15, 20192:45 PM - 3:30 PMRyman Ballroom D&E
Demystifying the Cloud: Blackbaud SKY and Blackbaud Raiser's Edge NXTTuesday, October 15, 20194:15 PM - 5:00 PMPresidential Ballroom B
Marketing Efforts Are Not Rocket Science: A United States Fund for UNICEF Case StudyTuesday, October 15, 20194:15 PM - 5:00 PMPresidential Ballroom A
Targeting for Greater Impact: How to Develop a Donor Segmentation StrategyTuesday, October 15, 20194:15 PM - 5:00 PMPresidential Ballroom D
Growing Your Programs: Making the Move from Blackbaud eTapestry to Blackbaud Raiser's Edge NXTTuesday, October 15, 20194:15 PM - 5:00 PMLincoln D&E
Communication Strategies to Engage the Modern Major Gift DonorTuesday, October 15, 20194:15 PM - 5:00 PMRyman Ballroom D&E
Hack My Blackbaud Raiser's Edge NXTWednesday, October 16, 20198:30 AM - 9:15 AMLincoln D&E
Raiser's Edge NXT: Why Your Donors Will Love You for Making the SwitchWednesday, October 16, 20198:30 AM - 9:15 AMRyman Ballroom D&E
Demystifying the Cloud: Blackbaud SKY and Blackbaud CRMWednesday, October 16, 20198:30 AM - 9:15 AMPresidential Ballroom A
Getting It Done While Keeping It RealWednesday, October 16, 20198:30 AM - 9:15 AMPresidential Ballroom D
ROADMAP: Blackbaud eTapestry RoadmapWednesday, October 16, 20198:30 AM - 9:15 AMPresidential Ballroom B
ROADMAP: Blackbaud Raiser's Edge NXT Fundraising and Marketing RoadmapWednesday, October 16, 201911:15 AM - 12:15 PMDelta Ballroom
Using Experimentation to Optimize Your FundraisingWednesday, October 16, 20191:00 PM - 1:30 PMThe #bbcon Lounge
ROADMAP: Blackbaud CRM and Blackbaud Internet Solutions RoadmapWednesday, October 16, 20191:45 PM - 2:45 PMPresidential Ballroom D
Finding Fundraising Opportunities in Unlikely Situations: How a Rebrand Can Be the ‘Carpe Diem’ Fundraisers Are Looking ForWednesday, October 16, 20191:45 PM - 2:45 PMLincoln D&E
I'm Not a Fundraiser: What Can Blackbaud Raiser's Edge NXT Do for Me? Wednesday, October 16, 20191:45 PM - 2:45 PMPresidential Ballroom B
Blackbaud eTapestry Online Giving Customer PanelWednesday, October 16, 20191:45 PM - 2:45 PMPresidential Ballroom A
Fundraising Technology for Your Nonprofit: Raise More Money Faster and CheaperWednesday, October 16, 20191:45 PM - 2:45 PMRyman Ballroom D&E
Five Hacks for Managing Your Virtual Team in Blackbaud Raiser's Edge NXTWednesday, October 16, 20193:00 PM - 3:45 PMPresidential Ballroom A
Introduction to Blackbaud Raiser's Edge NXT EventsWednesday, October 16, 20193:00 PM - 3:45 PMPresidential Ballroom D
Managing the “Manager” Part of Database Manager in the Fundraising Profession TodayWednesday, October 16, 20193:00 PM - 3:45 PMPresidential Ballroom B
Did You Know Your Donor Has a Mission Too?Wednesday, October 16, 20193:00 PM - 3:45 PMRyman Ballroom D&E
Online Fundraising Scorecard 2.0 Wednesday, October 16, 20193:00 PM - 3:45 PMLincoln D&E
How Are Database Administrators Using Blackbaud Raiser's Edge NXT Webview?Wednesday, October 16, 20194:30 PM - 5:15 PMPresidential Chamber B
The Fun Guide to Annual Fundraising Metrics for Non-ExpertsWednesday, October 16, 20194:30 PM - 5:15 PMRyman Ballroom D&E
The Donors of Tomorrow: Effective Ways to Engage Young DonorsWednesday, October 16, 20194:30 PM - 5:15 PMPresidential Ballroom D
World Wildlife Fund® Case Study: Partnering and Navigating Different Agendas (PANDA). Working effectively with Blackbaud and Blackbaud Partners during and after a project. A Blackbaud CRM Case Study.Wednesday, October 16, 20194:30 PM - 5:15 PMPresidential Ballroom A
User Adoption and Best Practices for Your CRM Solution Wednesday, October 16, 20194:30 PM - 5:15 PMLincoln D&E
Blackbaud Raiser's Edge NXT for Database ManagersThursday, October 17, 20198:30 AM - 9:15 AMRyman Ballroom D&E
Streamline Processes and Connect People to Information with PaperSave for BBCRM Thursday, October 17, 20198:30 AM - 9:15 AMRyman Ballroom F
Using Blackbaud Raiser's Edge to Build a World-Class Major Gifts ProgramThursday, October 17, 20198:30 AM - 9:15 AMLincoln D&E
Storytelling for Impact: Helping Donors Understand the Value of Their DollarThursday, October 17, 20198:30 AM - 9:15 AMWashington B
The Death of the SpreadsheetThursday, October 17, 20198:30 AM - 9:15 AMPresidential Ballroom B
Digital Lessons from 100 NonprofitsThursday, October 17, 201912:00 PM - 1:15 PMWashington B
Take Your Peer-to-Peer Reports and Dashboards to the Next Level with Luminate CRM and LightningThursday, October 17, 201912:00 PM - 1:15 PMPresidential Ballroom A
Discover the Secret to Fundraising Effectiveness: Supporter Engagement DataThursday, October 17, 201912:00 PM - 1:15 PMPresidential Ballroom B
Pat on Patronage: Best Practices to Cultivate, Capture and Consume Stewardship DataThursday, October 17, 20191:30 PM - 2:15 PMPresidential Ballroom A
Healthcare
Super Session: Fuel Game-Changing PhilanthropyTuesday, October 15, 201910:45 AM - 12:00 PMTennessee Ballroom A
Adapt or Die: Five Reasons Your Grateful Patient Strategy Needs Relaunching (and What to Do About It)Tuesday, October 15, 20191:30 PM - 2:30 PMCanal A
Talent Management Insights: Performance TrendsTuesday, October 15, 20191:30 PM - 2:30 PMCanal E
Everything Employee Giving Campaigns: Innovate, Implement, and Inspire!Tuesday, October 15, 20192:45 PM - 3:30 PMCanal E
Unleash the Power of Grateful Patient Solution DataTuesday, October 15, 20192:45 PM - 3:30 PMCanal A
Sharing the Love: Gathering New Email Addresses and Donors with ValentinesTuesday, October 15, 20194:15 PM - 5:00 PMCanal E
A Better Pipeline for Referrals: Optimizing your Clinician Engagement StrategyTuesday, October 15, 20194:15 PM - 5:00 PMCanal A
What Donors Really Want: How to Align Marketing and Development and Cultivate the Right Donors with the Right MessageWednesday, October 16, 20198:30 AM - 9:15 AMCanal E
Partnering Your Way to Success: Programs and Operations Implementing Grateful Patient Programs Across Multiple LocationsWednesday, October 16, 20198:30 AM - 9:15 AMCanal A
Two Steps Forward: Growing Your Peer-to-Peer ResultsWednesday, October 16, 201911:15 AM - 12:15 PMCanal E
Get a Health Check: Optimize the People, Processes, and Technology after Go LiveWednesday, October 16, 201911:15 AM - 12:15 PMCanal A
Healthcare Case Study: Can Data Discovery Drive Organizational Change?Wednesday, October 16, 20191:45 PM - 2:45 PMCanal A
Blackbaud TeamRaiser Tactics that WorkWednesday, October 16, 20193:00 PM - 3:45 PMCanal E
Hybrid Service Model: How a Combined Professional and Managed Services Approach Can Benefit Your OrganizationWednesday, October 16, 20193:00 PM - 3:45 PMCanal A
Making Connections that Matter: A Healthcare Networking OpportunityWednesday, October 16, 20194:30 PM - 5:15 PMGovernor's Ballroom B
How and Why Did DIY Become So Important to Healthcare Fundraising?Thursday, October 17, 20198:30 AM - 9:15 AMTennessee Ballroom B
Robotic Process Automation: What It Means for Your Healthcare OrganizationThursday, October 17, 20198:30 AM - 9:15 AMPresidential Ballroom A
Higher Education
Super Session: Higher Education Kickoff—A Panel Discussion with Industry ExpertsTuesday, October 15, 201910:45 AM - 12:00 PMPresidential Ballroom D
A Conversation with CASE: The Changing Landscape of Higher EducationTuesday, October 15, 201912:00 PM - 12:30 PMThe #bbcon Lounge
CASE’s Alumni Engagement Metrics ProjectTuesday, October 15, 20191:30 PM - 2:30 PMBayou E
It’s All About Intentionality: How Technologically Sophisticated Institutions Are Driving Toward the FutureTuesday, October 15, 20191:30 PM - 2:30 PMGovernor's Ballroom E
Higher Education Strategy and Solution OverviewTuesday, October 15, 20191:30 PM - 2:30 PMGovernor's Ballroom A
More with Less Institutional Leadership PanelTuesday, October 15, 20192:45 PM - 3:30 PMGovernor's Ballroom E
Powerhouse Annual Giving Customer PanelTuesday, October 15, 20192:45 PM - 3:30 PMGovernor's Ballroom A
ROADMAP: Blackbaud Award Management Roadmap ReviewTuesday, October 15, 20192:45 PM - 3:30 PMBayou E
Finding Success With Higher Education Giving Days: Panel DiscussionTuesday, October 15, 20194:15 PM - 5:00 PMGovernor's Ballroom A
The Science of Persuasion in Advancing Technology Initiatives: An Executive Panel DiscussionTuesday, October 15, 20194:15 PM - 5:00 PMWashington B
Best Practices in Portfolio ManagementTuesday, October 15, 20194:15 PM - 5:00 PMGovernor's Ballroom E
Full-Circle Awarding: Using Key Features of Blackbaud Award Management to Authorize and Award FundsWednesday, October 16, 20198:30 AM - 9:15 AMBayou E
Enterprise Trends and Triumphs in Higher EducationWednesday, October 16, 20198:30 AM - 9:15 AMGovernor's Ballroom E
Wizard Behind the Curtain: Blackbaud Education Management as the Yellow Brick RoadWednesday, October 16, 20198:30 AM - 9:15 AMGovernor's Ballroom A
Demystifying Award Management APIsWednesday, October 16, 201911:15 AM - 12:15 PMBayou E
Powering Learning Through Go-Live and BeyondWednesday, October 16, 201911:15 AM - 12:15 PMGovernor's Ballroom E
Thinking Outside of the Box: Blackbaud Stewardship ManagementWednesday, October 16, 201911:15 AM - 12:15 PMGovernor's Ballroom A
Engaging Diverse Alumni CommunitiesWednesday, October 16, 20191:45 PM - 2:45 PMGovernor's Ballroom E
ROADMAP: Blackbaud Stewardship Management Roadmap ReviewWednesday, October 16, 20191:45 PM - 2:45 PMBayou E
Taking the NXT Step: How a Partnership Between Advancement and Information Technology Services Led to a Successful Conversion to Blackbaud Raiser's Edge NXTWednesday, October 16, 20193:00 PM - 3:45 PMGovernor's Ballroom E
Leveraging Blackbaud Financial Edge NXT to Reengineer Higher Education Foundation Business Processes and Best PracticesWednesday, October 16, 20193:00 PM - 3:45 PMGovernor's Ballroom A
Finding Success with Blackbaud Award Management Cycle ManagementWednesday, October 16, 20193:00 PM - 3:45 PMBayou E
ROADMAP: A Look Ahead: Blackbaud Education ManagementWednesday, October 16, 20194:30 PM - 5:15 PMGovernor's Ballroom A
Wisdom from the Pros: Strategies for Success with Higher Education SolutionsWednesday, October 16, 20194:30 PM - 5:15 PMPresidential Ballroom B
Making the Most of Post-Acceptance in Blackbaud Award ManagementWednesday, October 16, 20194:30 PM - 5:15 PMBayou E
Implementing Digital Campaign StrategiesThursday, October 17, 20198:30 AM - 9:15 AMGovernor's Ballroom A
Starting on the Right Foot: Launching Your Scholarship Review Season the Right WayThursday, October 17, 20198:30 AM - 9:15 AMGovernor's Ballroom E
Finding the Missing Pieces: Going From a Home-Grown System to Blackbaud Award ManagementThursday, October 17, 20198:30 AM - 9:15 AMBayou E
Flex, Conditionals, Renewals—Oh My! Making the Most of Your ApplicationsThursday, October 17, 201912:00 PM - 1:15 PMBayou E
Using Blackbaud's Digital Marketing Solutions to Build a Stronger InstitutionThursday, October 17, 201912:00 PM - 1:15 PMRyman Ballroom D&E
Building a Connected Campus with Blackbaud Financial Edge NXTThursday, October 17, 20191:30 PM - 2:15 PMBayou D
Streamlining Your Award Process with Blackbaud Award ManagementThursday, October 17, 20191:30 PM - 2:15 PMBayou E
K-12 Schools
Super Session: Sustainability as a Total School EffortTuesday, October 15, 201910:45 AM - 12:00 PMRyman Studio F&G
Alumni Retention: A 10-Year Plan That Keeps Them Coming BackTuesday, October 15, 20191:30 PM - 2:30 PMRyman Studio F&G
Blackbaud Enrollment Management System's Contract Integration with Blackbaud Tuition ManagementTuesday, October 15, 20192:45 PM - 3:30 PMRyman Studio F&G
Zero to $1.4M: How a Pre K–12 School Grew Revenue in Only Two YearsTuesday, October 15, 20194:15 PM - 5:00 PMRyman Studio F&G
Implementing Blackbaud's Education Management Solutions: A Successful Phased ApproachWednesday, October 16, 201911:15 AM - 12:15 PMRyman Studio F&G
Using Tech to Level Up Engagement and Fundraising: How a Private High School Created an Integrated, Data-Driven Advancement Strategy Through Blackbaud and Its PartnersWednesday, October 16, 20191:45 PM - 2:45 PMRyman Studio F&G
Alumni Challenges: Transforming that $50 Donation to a Sustaining GiverWednesday, October 16, 20193:00 PM - 3:45 PMRyman Studio F&G
Marketing & Engagement
Amazon Web Services Presents: Using Amazon Personalize to reach donors more effectivelyTuesday, October 15, 201912:10 PM - 12:30 PMExpo Hall Theater
Website redesigns that make people care, act, and champion your cause.Tuesday, October 15, 20191:30 PM - 2:30 PMRyman Ballroom F
Stump the Experts: LIVE!Tuesday, October 15, 20191:30 PM - 2:30 PMTennessee Ballroom C
Are Data Blind Spots Hurting Your Fundraising Effectiveness?Tuesday, October 15, 20191:30 PM - 2:30 PMTennessee Ballroom B
Is Digital Becoming the New Silo?Tuesday, October 15, 20191:30 PM - 2:30 PMTennessee Ballroom D&E
Beyond the Action Alert: Tools to Engage Policymakers and Win Campaigns  Tuesday, October 15, 20191:30 PM - 2:30 PMJackson C
ROADMAP: Blackbaud NetCommunity RoadmapTuesday, October 15, 20192:45 PM - 3:30 PMTennessee Ballroom D&E
Five Strategies to Level Up Your Monthly Giving ProgramTuesday, October 15, 20192:45 PM - 3:30 PMTennessee Ballroom A
The First Steps of Your Website Accessibility Journey Tuesday, October 15, 20192:45 PM - 3:30 PMTennessee Ballroom C
Email Welcome Series Engagement: Using Blackbaud Luminate Online to Drive Action and Evaluate ResultsTuesday, October 15, 20192:45 PM - 3:30 PMTennessee Ballroom B
Telling Stories with EmotionTuesday, October 15, 20193:40 PM - 4:10 PMThe #bbcon Lounge
Barring the Gates of Credit Card Security with Blackbaud Luminate Online and Blackbaud Merchant ServicesTuesday, October 15, 20194:15 PM - 5:00 PMTennessee Ballroom D&E
Secret Shopper: Experiencing the New Online Donor JourneyTuesday, October 15, 20194:15 PM - 5:00 PMTennessee Ballroom C
Why UX and Accessibility Matters—to Users, to Google, and to Your Bottom LineTuesday, October 15, 20194:15 PM - 5:00 PMTennessee Ballroom B
Before You Hit Send: Best Practices to Improve Email PerformanceTuesday, October 15, 20194:15 PM - 5:00 PMTennessee Ballroom A
The Site You've Always Wanted: Exploring an All-Around Solution for Your Website and Your Organization's SuccessWednesday, October 16, 20198:30 AM - 9:15 AMTennessee Ballroom C
Do You Know Where Your Donors Are? A PSA on the Importance of Meeting Your Donors Where They Are, Digitally Wednesday, October 16, 20198:30 AM - 9:15 AMTennessee Ballroom B
Email Deliverability Support GroupWednesday, October 16, 20198:30 AM - 9:15 AMTennessee Ballroom D&E
Gender Equity in Nonprofit - DIY: Closing Your Wage GapWednesday, October 16, 20198:30 AM - 9:15 AMTennessee Ballroom A
Responsible Email Growth: Strategies to Grow—and Engage—Your SupportersWednesday, October 16, 201911:15 AM - 12:15 PMWashington B
Facebook Birthday Fundraisers: How They Affect Your Digital Strategy and How to ReactWednesday, October 16, 201911:15 AM - 12:15 PMTennessee Ballroom B
Google Ad Grants: Attracting Donors OnlineWednesday, October 16, 201911:15 AM - 12:15 PMTennessee Ballroom A
Rules of Engagement: How to Recruit, Retain, and Build Social Strategy Around Social InfluencersWednesday, October 16, 201911:15 AM - 12:15 PMRyman Studio MNO
Nagarro Presents: Achieving better donor segmentation to increase outreach via marketing campaigns/events using data analyticsWednesday, October 16, 201912:10 PM - 12:30 PMExpo Hall Theater
ROADMAP: Blackbaud Luminate Online and Blackbaud TeamRaiser Roadmap UpdateWednesday, October 16, 20191:45 PM - 2:45 PMTennessee Ballroom C
Donor Services and You: How to Effectively Maintain and Impress Donors at Any LevelWednesday, October 16, 20191:45 PM - 2:45 PMTennessee Ballroom D&E
Getting to the Inbox: Tips on Email Deliverability and Reengaging the DisengagedWednesday, October 16, 20191:45 PM - 2:45 PMCanal E
Channel Surfing: Integrated Fundraising Wednesday, October 16, 20191:45 PM - 2:45 PMTennessee Ballroom A
How to Use Texting to Maximize Your Donor Base and Scale RelationshipsWednesday, October 16, 20191:45 PM - 2:45 PMTennessee Ballroom B
Website Trends for the FutureWednesday, October 16, 20193:00 PM - 3:45 PMTennessee Ballroom A
Are You Prepared to Meet Supporter Data Privacy StandardsWednesday, October 16, 20193:00 PM - 3:45 PMWashington B
Emotional Intelligence for Introverts: The Struggle Is Real!Wednesday, October 16, 20193:00 PM - 3:45 PMTennessee Ballroom D&E
Blackbaud Luminate Online: Don't Ignore Your Check Engine Light!Wednesday, October 16, 20193:00 PM - 3:45 PMTennessee Ballroom C
SEO Content Marketing StrategiesWednesday, October 16, 20194:30 PM - 5:15 PMTennessee Ballroom D&E
Mobile Giving for Better Fundraising in Blackbaud LuminateWednesday, October 16, 20194:30 PM - 5:15 PMTennessee Ballroom A
Unlocking the Secrets Behind Your Sustainer DataWednesday, October 16, 20194:30 PM - 5:15 PMTennessee Ballroom C
Closing the Social Good Data and Information GapWednesday, October 16, 20194:30 PM - 5:15 PMTennessee Ballroom B
Personify Presents: Connect Your Audience and Drive Engagement With An Online CommunityWednesday, October 16, 20196:10 PM - 6:30 PMExpo Hall Theater
Leveraging Blackbaud Luminate Online to Crush Hunger (and Fundraising Goals)Thursday, October 17, 20198:30 AM - 9:15 AMJackson C&D
Marketing from the IT Perspective: You Have the Data—Start Using It!Thursday, October 17, 20198:30 AM - 9:15 AMTennessee Ballroom D&E
Re-Engaging Your Duds and Other Stories of TriumphThursday, October 17, 20198:30 AM - 9:15 AMTennessee Ballroom C
Building Ad Campaigns that Move the Needle: A Discussion with the Ad CouncilThursday, October 17, 201911:30 AM - 12:00 PMRyman Ballroom F
No Sustainer Left BehindThursday, October 17, 201912:00 PM - 1:15 PMTennessee Ballroom C
You Don't Need A Lot To Raise A Lot with Blackbaud LuminateThursday, October 17, 201912:00 PM - 1:15 PMTennessee Ballroom D&E
Next Generation Fundraising Technology - New Integrations for Luminate Online and TeamraiserThursday, October 17, 201912:00 PM - 1:15 PMTennessee Ballroom A
Beyond the BenchmarkThursday, October 17, 20191:30 PM - 2:15 PMTennessee Ballroom D&E
Nonprofits
Super Session: Connect, Empower, and Engage Your Supporters with Intelligence for GoodTuesday, October 15, 201910:45 AM - 12:00 PMGovernor's Ballroom C&D
Principles of Digital Transformation (Part 1 of 2)Tuesday, October 15, 20191:30 PM - 2:30 PMGovernor's Ballroom D
Leaders, Are You Ready for Digital Transformation? (Part 2 of 2) Tuesday, October 15, 20192:45 PM - 3:30 PMGovernor's Ballroom D
The Challenges of Creating a High-Performing NonprofitTuesday, October 15, 20194:15 PM - 4:45 PMThe #bbcon Lounge
Bringing Best-in-Breed Advocacy to Blackbaud CustomersTuesday, October 15, 20194:15 PM - 5:00 PMGovernor's Ballroom D
The Supporter Experience and Improved Fundraising EffectivenessWednesday, October 16, 20198:30 AM - 9:15 AMRyman Ballroom F
Everyone’s a “Disruptor” Nowadays—But Is the Sector Really Ready for Disruption?Wednesday, October 16, 201911:15 AM - 12:15 PMGovernor's Ballroom D
The Power of Possibility – Blackbaud and Microsoft Connected PlatformsWednesday, October 16, 201911:15 AM - 12:15 PMRyman Ballroom F
Omatic Cloud Presents: The Go-To Integration Platform for Nonprofits DemoWednesday, October 16, 20191:10 PM - 1:30 PMExpo Hall Theater
Data Integration Strategy: What Does it Mean & Why Does it Matter?Wednesday, October 16, 20191:45 PM - 2:45 PMGovernor's Ballroom D
Level Setting Your Data in Raiser's EdgeWednesday, October 16, 20193:00 PM - 3:45 PMRyman Ballroom F
The Opportunity of Collaborative Nonprofit Benchmarking: What Is It? Why Now? How Can I Get Involved?Wednesday, October 16, 20193:00 PM - 3:45 PMGovernor's Ballroom D
A Crash Course in Microsoft 365 Business for NonprofitsWednesday, October 16, 20194:30 PM - 5:15 PMRyman Ballroom F
Buy-In for the Win: Building an Organizational Culture to Support Technology Change Wednesday, October 16, 20194:30 PM - 5:15 PMGovernor's Ballroom D
Doing More with Less – How Top Non-Profits are Using HR Technology to Improve Organizational EfficiencyThursday, October 17, 201912:00 PM - 1:15 PMRyman Ballroom F
Payment Services
ROADMAP: Payment Services Product RoadmapTuesday, October 15, 20191:30 PM - 2:30 PMCanal D
Consolidating Payments with Blackbaud’s APITuesday, October 15, 20192:45 PM - 3:30 PMCanal D
Time-Saving Tips for Simplifying ReconciliationWednesday, October 16, 20193:00 PM - 3:45 PMCanal D
Blackbaud Payment Services Presents: Effectively Manage Your Organizational SpendingWednesday, October 16, 20197:10 PM - 7:30 PMExpo Hall Theater
Peer-to-Peer Fundraising
Case Study: Launching a Successful and Engaging Pilot Virtual Peer-to-Peer EventTuesday, October 15, 20191:30 PM - 2:30 PMJackson A
Mining Your Facebook Fundraising DataTuesday, October 15, 20191:30 PM - 2:30 PMBayou A&B
Educate, Empower, and Connect Your Constituents Through An Online CommunityTuesday, October 15, 20192:45 PM - 3:30 PMJackson A
Leveraging Ambassadors to Grow Your Peer-to-Peer CampaignsTuesday, October 15, 20192:45 PM - 3:30 PMBayou A&B
Holy Wow—That's Blackbaud TeamRaiser?!Tuesday, October 15, 20194:15 PM - 5:00 PMJackson A
Peer-to-Peer Fundraising Study: Data Nerds WelcomeWednesday, October 16, 20198:30 AM - 9:15 AMJackson A
How to Engage Live Stream Content Creators in Your Livestreaming CampaignWednesday, October 16, 20198:30 AM - 9:15 AMBayou A&B
Using Mobile Apps to Maximize Peer-to-Peer Fundraising EngagementWednesday, October 16, 201911:15 AM - 12:15 PMBayou A&B
Introducing Blackbaud Peer-to-Peer Fundraising, Powered by JustGivingWednesday, October 16, 20193:00 PM - 3:45 PMBayou A&B
ROADMAP: Peer-to-Peer Fundraising RoadmapWednesday, October 16, 20194:30 PM - 5:15 PMBayou A&B
Peer-to-Peer Freakonomics: The Surprising Decisions People Make When Donating to NonprofitsThursday, October 17, 20198:30 AM - 9:15 AMRyman Studio F&G
Professional Development
Getting to the Root of ItTuesday, October 15, 20191:30 PM - 2:30 PMRyman Studio H&I
Cyber Security 101: How to Protect Your Organization and Customers from Online ThreatsWednesday, October 16, 20191:45 PM - 2:45 PMCanal D
Process Mapping: Let's Get VisualWednesday, October 16, 20191:45 PM - 2:45 PMRyman Studio H&I
Customer Journey Workshop: Blackbaud Wants Your Insights!Thursday, October 17, 201912:00 PM - 1:15 PMLincoln C
Sector Leadership & Trends
The Impact on Donors Following Tax ReformTuesday, October 15, 20191:30 PM - 2:30 PMRyman Studio ABC
The Surprising Gift of DoubtTuesday, October 15, 20192:45 PM - 3:30 PMWashington B
Using Experimentation to Optimize Your FundraisingTuesday, October 15, 20194:15 PM - 5:00 PMRyman Studio ABC
The Surprising Gift of DoubtWednesday, October 16, 20198:30 AM - 9:00 AMThe #bbcon Lounge
Liberating Structures for InnovationWednesday, October 16, 20198:30 AM - 9:15 AMWashington B
Leading a High-Performing Organization: Leveraging technology and expertise to impact your bottom lineWednesday, October 16, 20199:15 AM - 9:35 AMThe #bbcon Lounge
The Connected OfficeWednesday, October 16, 201911:15 AM - 12:15 PMRyman Studio ABC
How Nonprofits Can Evolve and Survive the Coming Fundraising WinterWednesday, October 16, 20191:45 PM - 2:45 PMRyman Studio ABC
Do This, Not That: Proven Best Practices for Today's FundraiserWednesday, October 16, 20194:30 PM - 5:15 PMWashington B
Supporters In Sight: Introduction to PersonasThursday, October 17, 20198:30 AM - 9:15 AMRyman Studio ABC
The Next Generation of GivingThursday, October 17, 201912:00 PM - 1:15 PMRyman Studio ABC