Michelle's a customer-focused software professional delivering exceptional service experience to customers. She has been with Blackbaud since 2007 growing from a Support Specialist to her current role as a Solution Engineer. Michelle takes pride in her commitment to the customer experience, focused on tailoring solutions to best meet the needs of the customer throughout the sales, implementation, and training processes. Michelle received her MBA from Citadel in 2018. In her free time, Michelle serves on the Planning Committee Member for Relay for Life.