Blackbaud University Instructor
Amy Matthews is a Senior Instructor delivering world-class content through Blackbaud University. Online and in person, Amy educates professionals who work in the social good space, helping them to use Blackbaud solutions to further their organization’s mission. Amy’s hands-on technology trainings for Raiser’s Edge NXT, Luminate Online, eTapestry, NetCommunity, and Blackbaud’s education management portfolio make her students more efficient and effective at their jobs. Amy also provides thought leadership and experience-based recommendations on topics like Donor Retention, Major Giving, Fundraising Impact, and Volunteer Recruitment and Retention, through Organizational Best Practices workshops.
Prior to joining the Blackbaud team, Amy spent eight years working in the nonprofit industry as a database administrator, project manager, and “wearer-of-many-hats.” Through these positions, she was able to work closely with fundraisers, finance, marketing, event mangers, and volunteers. Amy draws on this experience, and everything she’s learned while working with thousands of Blackbaud clients, to ensure each student in her class leaves with an actionable plan to make their mission possible.
Blackbaud Luminate Online: Efficiently Using Groups and Interests
Blackbaud Luminate Online: Compassionately Creating Tribute Campaigns
Organizational Best Practices: Fundraising—Stewarding Planned Donors
Organizational Best Practices: Marketing—Optimizing the User Experience at Your Organization