Austen recently made the transition into consulting, after working as a Database Administrator within the non-profit sector for nearly a decade. She specializes in cleaning up databases, solving complex problems, and building out Power Automate flows to automate business processes within Raiser's Edge NXT. Austen has been a featured speaker at Blackbaud’s Annual Conference on the Mainstage and has led a series of Skills Labs at Blackbaud’s Annual Developers’ Conference to inspire fellow citizen developers to create custom automations through Microsoft’s Power Platform.