Description

Overview of Support's digital transformation, what we have accomplished, where we want to go, and feedback from customers on what self-service resources they would like to see

Name
Customer Support Digital Transformation
Date & Time
Thursday, June 6, 2024, 2:15 PM - 3:00 PM
Matt Lacy
Day
June 6
Session Type
Panel Discussion
Solution
Blackbaud CRM, Raiser’s Edge NXT, Financial Edge NXT, Blackbaud Grantmaking, Altru, Luminate Online, TeamRaiser, Blackbaud Education Management, Online Giving, JustGiving, BBIS
Competencies and Skills
AI