Nichols Condon has been with Blackbaud and in the nonprofit industry for more than 20 years. She currently serves as a principal customer success manager on the nonprofit vertical team, where she works with large multi-faceted enterprise nonprofits ensuring that Blackbaud’s customers are getting the most out of their Blackbaud solutions and are raising as much money as possible for their missions. Her team is focused on delivering customer outcomes that support the customer’s direct mission.  

Over the last decade, Nichols has served on three nonprofit boards. She is passionate about DEI work and has held leadership roles on Blackbaud DEI committees. Nichols currently serves on the board of a Charleston-based LGBTQ+ nonprofit We Are Family. We Are Family provides affirming spaces (direct services, leadership development, and community engagement) for Charleston Tri-County LGBTQ+ youth up to 24 years of age. The primary demographic focus for We Are Family is LGBTQ+ youth who are low-income, and/or black, indigenous and/or people of color (BIPOC).