Does it seem like every company is busy adding AI to every product you use? Are you left wondering what it actually means? Join us for an enlightening session where Thomas Betts, one of Blackbaud's software architects and an industry expert on software trends, will demystify the AI label. In this session, you'll gain a clear understanding of the fundamental building blocks of AI—without the jargon. We'll help you separate the hype from genuinely useful features that can enhance your productivity. Learn about the real-world technologies often referred to as AI, such as machine learning, natural language processing, and predictive analytics, and how they are applied in practical scenarios. Expect real-world examples, including insights from Blackbaud's Intelligence for Good program. If you prioritize productivity over an AI label on a product, this session will equip you to cut through the marketing jargon and identify genuinely useful features that save you time.