Description
Learn how to embed AI directly into Blackbaud CRM™ using native tools and lightweight web technologies.
This session walks through an implementation that allows users to summarize individual interactions, generate aggregate interaction insights with sentiment analysis, and create AI-driven constituent profile summaries—all within Blackbaud CRM™ data forms and UI models. Powered by Azure API Foundry and implemented with HTML and JavaScript, this approach avoids external apps while delivering modern AI functionality directly to end users.
Name
Building Native AI Experiences in Blackbaud CRM™ with Azure API Foundry
Date & Time
Tuesday, June 2, 2026, 1:00 PM - 1:25 PM
Speakers
Day
June 2
Session Type
Demo
Solution
Blackbaud CRM
Competencies and Skills
Pro-code, AI