At last year’s bbdevdays we shared a turning point for Red Arc. We had started building AI agents inside our own company to see if they could take on real operational work. They could. Very quickly those agents were handling entire pieces of workflow across our support desk and internal operations, reducing busywork and freeing our team to focus on higher-value work.

Last year we realised agents could change everything internally. This year we’re giving nonprofits the tools to do the same. In this session we’ll introduce Workflow Agents. AI-powered helpers that monitor activity, trigger actions, and complete repetitive work across fundraising operations.

We’ll walk through practical examples such as processing declined gifts, managing major gift follow-ups, and automating everyday supporter engagement tasks. Along the way we’ll show how agents combine automation, integrations, and AI to help teams spend less time on manual tasks and more time supporting their mission.