Name
Customer Success & Product Innovation Labs
Date & Time
Tuesday, March 31, 2026, 8:00 AM - 5:15 PM
Description

Connect with YourCause experts from Customer Success and our Product Innovation team in our labs! 

  • Tuesday: Open from 8:00 AM - 5:15 PM
  • Closed during mainstage

Customer Success Lab located in Opus 1

Product Innovation Lab located in Aria

Our Customer Success Lab will be open for drop-in conversations during the hours listed above. 

In addition to drop-in conversations, our Product Innovation team has some specific mini-sessions you can join on the following topics: 

Tuesday Morning Coffee Break at 10:15 AM - GrantsConnect Reporting and CSRconnect Mobile App 

Tuesday Lunch: 

12:00 PM - CSRconnect UI + Volunteering and Corporate and Nonprofit partnerships with Blackbaud Verified Network 

12:30 PM - AI in GrantsConnect and Report Builder in Impact Edge 

Tuesday Afternoon Coffee Break at 3:00 PM - AI in CSRconnect and Processing Portal