Long-Term Success with Blackbaud CRM: Help Desk, Training, and Planning for the Future
Learn from peer organizations about running a successful help desk, devising a training strategy for long-term institutional Blackbaud CRM knowledge, and planning to support Blackbaud CRM for years to come.
Intermediate: 1-3 years of experience with the topic/product: comfortable with basic functions; looking to dive deeper
Arts & Cultural Organizations, Education Institutions, Faith Communities, Foundations, Healthcare, Higher Education, Nonprofit Organizations
Database Admin/IS Professional, Director of Development/Advancement, IT