Name
Long-Term Success with Blackbaud CRM: Help Desk, Training, and Planning for the Future
Date & Time
Tuesday, October 15, 2019, 1:30 PM - 2:30 PM
Time
1:30 PM - 2:30 PM
Location Name
Presidential Ballroom A
Speakers
Mary Grace Davis - Blackbaud
Daniel Bourg - World Wildlife Fund
Teresa Condon - Boy Scouts of America
Jeff Bauer - Florida State University Foundation
Description
Learn from peer organizations about running a successful help desk, devising a training strategy for long-term institutional Blackbaud CRM knowledge, and planning to support Blackbaud CRM for years to come. 
Intermediate
Job Role/Function
Database Admin/IS, , IT